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Operating a Web Hosting Business
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Customer Service and Support Issues
A forum for discussing customer service and support issues from support software to advice about supporting your customers.
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T
What do you tell customers your uptime is?
talkwebhosts.co
Jan 23, 2005
2
3
Replies
44
Views
8,456
Aug 31, 2008
nutty professor
N
Do you have a phone?
shockym
Apr 15, 2008
2
3
Replies
47
Views
6,458
Aug 31, 2008
nutty professor
N
C
Specials for Your Best Customers.
CountryBoy
Mar 12, 2008
Replies
9
Views
2,270
Aug 25, 2008
RHMike
R
S
Do you offer forums?
SarahKay
Feb 19, 2008
2
Replies
22
Views
4,309
Aug 21, 2008
rylie
R
Cpanel auto updates/rollouts
shockym
Aug 15, 2008
Replies
5
Views
2,972
Aug 21, 2008
JKookServ
D
forums
digit
May 12, 2008
Replies
14
Views
2,498
Aug 20, 2008
JcLusso
J
N
Newsletters?
Naeem|THB
Aug 19, 2005
2
Replies
21
Views
4,929
Aug 19, 2008
Raymondmicro
R
3rd party app's
shockym
Aug 4, 2008
Replies
5
Views
1,949
Aug 9, 2008
RHServices
R
Locked
Favorite Control Panel
Cubic
Dec 20, 2005
2
Replies
29
Views
4,617
Jul 29, 2008
Artashes
Tech support
shockym
Jun 23, 2008
Replies
15
Views
3,305
Jul 28, 2008
dh_eddie
D
C
Referral Bonuses
Chris_13
Jun 17, 2008
Replies
11
Views
2,345
Jul 28, 2008
dh_eddie
D
K
Fine line between good and poor...
KatyDid
May 30, 2008
Replies
5
Views
1,802
Jun 27, 2008
purple
I
Do you use Autoresponders for e-mail queries?
iNetManila
Mar 9, 2007
Replies
17
Views
3,609
Jun 17, 2008
Chris_13
C
Specials
shockym
Mar 10, 2008
Replies
10
Views
2,197
Jun 16, 2008
shockym
C
Dealing with Customers, at what point is it just not worth it?
Chris_13
May 24, 2008
Replies
8
Views
2,024
Jun 5, 2008
infinitienet
I
High Risk Clients
shockym
May 14, 2008
Replies
8
Views
1,918
May 21, 2008
AbbieRose
A
C
Customer Service Software
CountryBoy
Apr 7, 2008
Replies
4
Views
1,745
May 21, 2008
newserversnow
N
C
Customer Misunderstandings
CountryBoy
Apr 27, 2008
Replies
6
Views
2,095
May 13, 2008
logicsupport
L
C
Odd Customers
CountryBoy
Apr 10, 2008
Replies
8
Views
2,057
Apr 27, 2008
CountryBoy
C
T
How do you monitor servers?
turbovps
Mar 26, 2007
Replies
10
Views
3,175
Apr 26, 2008
ValcatoAdam
V
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