Hosting Discussion
Web hosting industry's premium community
Menu
Hosting Discussion
Forums
New posts
New posts with ads
What's new
New posts
New profile posts
Latest activity
Log in
Register
What's new
New posts
New posts with ads
Menu
Log in
Register
Forums
Operating a Web Hosting Business
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Customer Service and Support Issues
A forum for discussing customer service and support issues from support software to advice about supporting your customers.
1
2
3
…
Go to page
Go
16
Next
1 of 16
Go to page
Go
Next
Last
Filters
Show only:
Loading…
Fixing the client?
SenseiSteve
Feb 21, 2022
Replies
11
Views
3,533
Dec 15, 2022
SenseiSteve
Issuing Refunds to Accounts Terminated for Abuse
SenseiSteve
Oct 26, 2022
Replies
4
Views
424
Oct 31, 2022
thcservers
Phone support - How important is it in the hosting industry
SenseiSteve
Apr 18, 2020
Replies
17
Views
4,369
Sep 28, 2022
NetRay
Email vs. Comments: Which is Better?
Internxt
Jul 25, 2022
Replies
10
Views
902
Sep 28, 2022
NetRay
Which chat is better to use?
vpsdom
May 3, 2022
Replies
11
Views
1,570
Jul 9, 2022
John @ S4
L
Best Live Chat
Leasedlayer.com
Oct 28, 2014
8
9
10
Replies
192
Views
52,204
Jun 27, 2022
RefinedHost
Removing a Fraudulent Negative Review...
Mason_TierNet
Feb 12, 2021
Replies
16
Views
15,379
Nov 7, 2021
whmcsguru
What are some "extra one percent" efforts that can reduce customer churn?
SenseiSteve
Jul 21, 2021
Replies
7
Views
2,472
Aug 12, 2021
easyhostmedia
Attitude is key
SenseiSteve
Dec 18, 2020
Replies
2
Views
6,104
May 4, 2021
Colin S
Support personnel profiles
SenseiSteve
Mar 25, 2021
Replies
4
Views
2,152
Apr 2, 2021
bigredseo
I
Social media support in the hosting business
izumi777
Aug 24, 2020
Replies
9
Views
3,056
Mar 21, 2021
systemfreaks
Live chat. What happens when it's not live?
SenseiSteve
Apr 18, 2020
2
Replies
21
Views
22,021
Feb 11, 2021
InfusedHosting
G
How to deal with Rude customers?
GixHosting
Apr 30, 2020
Replies
19
Views
17,907
Dec 15, 2020
FlokiNET
F
EIG customer service = 0
easyhostmedia
Dec 6, 2020
Replies
3
Views
2,366
Dec 12, 2020
John @ S4
DMCA issues
SenseiSteve
Dec 7, 2020
Replies
5
Views
2,664
Dec 10, 2020
John @ S4
First impressions
SenseiSteve
Nov 27, 2020
Replies
1
Views
2,022
Dec 8, 2020
whmcsguru
I
Outsource support companies
iwinx
Sep 16, 2020
Replies
2
Views
2,034
Sep 25, 2020
vinothananda
V
Your thoughts on "Fixing the Client"
SenseiSteve
Apr 16, 2020
Replies
4
Views
3,839
Jul 18, 2020
ServageOne
G
Live chat software that saves the previous chats at client side
GixHosting
May 19, 2020
Replies
4
Views
2,115
May 22, 2020
bigredseo
O
Which help desk software do you use to provie support ?
ohostme
Aug 13, 2017
2
3
4
Replies
61
Views
17,244
Apr 16, 2020
izumi777
I
1
2
3
…
Go to page
Go
16
Next
1 of 16
Go to page
Go
Next
Last
You must log in or register to post here.
Latest posts
How to Set Up Email Forwarding in cPanel?
Latest: brijeshm
Today at 1:17 AM
Web Hosting Discussion
O
Keeping Your WordPress Websites Safe
Latest: ownwebserver
Yesterday at 1:40 PM
Web Hosting Discussion
What is your favorite backup method?
Latest: Billa
Saturday at 7:37 PM
Web Hosting Discussion
Forum supporters
20X Faster Hosting
Reliable Hosting Solutions For Your Needs. Choose from Shared to Specialized WP.
youstable.com
Premium Hosting
European Web Hosting, White Label Reseller Hosting, Managed VPS & Dedicated Servers. Since 2008.
altushost.com
Web Design and SEO
Premium professional WordPress sites
that will not break your wallet.
Optimized for SEO to drive traffic.
infusingmarkets.com
Members recently online
bigredseo
YouStable
justsimplehosting
bitninjacom
bronymous
brijeshm
Ultronlent6
SenseiSteve
ownwebserver
bnabilos
HifiveHost
HostSailor
pfj1
ypson
Forum statistics
Threads
78,638
Messages
244,926
Members
20,457
Latest member
bronymous
Forums
Operating a Web Hosting Business
May 10, 2021:
We updated the
forum rules
and broke them down into sections. Please familiarize yourself with the policies that will govern HostingDiscussion going further.
Top
