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Removing a Fraudulent Negative Review...

Mason_TierNet

New member
Normally we vet our customers to some extent and we found that a client was violating our TOS by hosting child porn on their website. We promptly shut down their server and this client left a trail of negative reviews across several websites under a fake name. We did our best to track them down, report them, and respond telling our side of the story. However many reviews still stand...anyone else have this problem? Does anyone have any advice?
 

easyhostmedia

Well-known member
Normally we vet our customers to some extent and we found that a client was violating our TOS by hosting child porn on their website. We promptly shut down their server and this client left a trail of negative reviews across several websites under a fake name. We did our best to track them down, report them, and respond telling our side of the story. However many reviews still stand...anyone else have this problem? Does anyone have any advice?
Just ignore them and get on with running your business. make sure you block their IP address and emails from your system, so they cannot rejoin your servers.
 

natan

Member
Hi, can you please report the client on FraudRecord (a free community-based WHMCS client reputation check plugin), so everyone can prevent such clients.
 
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