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Customer Service and Support Issues
A forum for discussing customer service and support issues from support software to advice about supporting your customers.
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Poll
Are SQL injection exploit attempts on the rise
SenseiSteve
Dec 3, 2009
Replies
11
Views
2,583
Jan 25, 2010
SenseiSteve
Question about Livezilla
shockym
Sep 9, 2009
Replies
18
Views
3,635
Jan 22, 2010
arbet
A
Knowledgebase Import for Client Exec
energizedit
Nov 5, 2009
Replies
1
Views
1,853
Nov 5, 2009
envisage
E
J
The importance of good and fast customer service
JamesCWilson
May 20, 2009
2
Replies
21
Views
3,705
Oct 1, 2009
SenseiSteve
Good Knowledge Base Software?
kylespringer
Oct 24, 2005
2
Replies
28
Views
4,784
Sep 13, 2009
HostLeet
Live Support - Scripts
shockym
Jul 29, 2009
2
Replies
30
Views
4,671
Sep 8, 2009
eSited
E
E
Toll-free via paypal?
enti342
Jun 29, 2009
Replies
6
Views
2,731
Sep 3, 2009
Zendevi
Without Notice!
Zagor
Jun 5, 2009
Replies
15
Views
3,064
Sep 3, 2009
jeswinaugustine
J
C
How many of you have staff?
chatterbox
Dec 1, 2008
2
3
Replies
55
Views
7,545
Sep 3, 2009
jeswinaugustine
J
Smartphones Yes Or No?
cyberworldhost
May 21, 2009
2
Replies
39
Views
5,247
Sep 2, 2009
purple
How Do You Manage Conflict?
SenseiSteve
Jul 23, 2009
Replies
12
Views
3,997
Sep 1, 2009
Hosting India
H
Bad Decision
Zagor
Jun 1, 2009
Replies
8
Views
1,951
Aug 28, 2009
XStream-Hosting
X
J
Customers referring others to your hosting company
JamesCWilson
Jun 4, 2009
2
Replies
22
Views
3,479
Aug 24, 2009
bobchrist
Poll
I keep asking myself
shockym
Aug 13, 2009
Replies
15
Views
3,094
Aug 20, 2009
shockym
LiveZilla Down?
HostLeet
Jun 26, 2009
Replies
12
Views
2,811
Jul 27, 2009
bobchrist
What if the FBI seizes your servers?
SenseiSteve
Apr 6, 2009
2
Replies
33
Views
4,922
Jul 20, 2009
solarbluseth
S
Surveys
romes
Apr 9, 2009
2
Replies
35
Views
4,619
Jun 23, 2009
Host Pro
H
A bad client
shockym
May 13, 2009
2
Replies
30
Views
5,187
Jun 12, 2009
siforek
Sales guy - do you help him after he/she helps you?
romes
May 22, 2009
Replies
15
Views
2,727
Jun 9, 2009
DatabaseDesign
D
J
When a customer tries to exploit the host
JamesCWilson
May 22, 2009
Replies
10
Views
2,074
May 27, 2009
siforek
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