A bad client

Let's not forget that there are plenty of kiddie hosts out there that are not above playing games - like sabotaging other providers businesses. I bring this up because I was on IM with one such host a couple of weeks ago - where he revealed his intent to sabotage another site because he didn't agree with their offerings. I advised him not to go there - and just take care of his business.
 
Steve-Hostirian said:
Let's not forget that there are plenty of kiddie hosts out there that are not above playing games - like sabotaging other providers businesses. I bring this up because I was on IM with one such host a couple of weeks ago - where he revealed his intent to sabotage another site because he didn't agree with their offerings. I advised him not to go there - and just take care of his business.
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On that note, a "kiddie host" isn't going to be able to take on a full fledged professional business. Sure, a few fake bad reviews, etc. but to actually sabotage a host would take a lot. It's like security risks.. If you "watch your back" you'll be fine.. Even better, don't give anyone motivation.

I stayed at a family members home recently while out of town. I asked his neighbor if I could use his wi-fi for a few days and pay his monthly bill. He said "then couldn't you hack my computer" and I replied with, "I have no reason to". A bit off topic, but I "thought" it was related somehow :)
 
Well, i'm sure he ment pay a portion of the bill...Anyways, that does relate to this, nice going TJ.

Anyways, kiddie hosts will have to do a lot to sabatoge another hosts. Also, as TJ said if the host does what their supposed to be doing then a kiddie hosts will not be able to do anything. kiddie hosts, and all other annoying things in this business will come and go, part of the life we deal with being in this business.
 
There are different type of clients you'll meet. Probably he was from one of them :)
You know there are good people and bad as well. Try to be patient in these kind of cases that is a best option.

Best Regards
 
On that note, a "kiddie host" isn't going to be able to take on a full fledged professional business.
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I wouldn't bet my paycheck on that. I knew a developer back in 2000 that took down a metropolitan electric company when he just a teenager. Don't know where he is now. He was caught and wound up helping law enforcement.
 
Yep- just because you're small, doesn't mean you can't do damage. Look at any of the script-kiddies out there that deface the various sites such as phpbb, shopping carts and CMS sites. Depending on the nature of the attack, they can take down a site for minutes or hours, or even manipulate files to destroy the server and all customer content. Lest we not forget the issues on cPanel 10.x in the past :)
 
Yes, we got customers like this from time to time, they make our support staff very busy, some of them leave and we become happy, some of them understand and become quiet and make us happy also.
 
DatabaseDesign said:
Try dealing with a client that is unhappy with something and English is not his/her native language, puts a whole new spin on things.
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Yeah been there before.. More than just understanding what they are trying to get across, you've got to be careful to understand what emotions they're projecting.. Some people just use !!! a lot and I'm thinking "why are they yelling at me?"..
 
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