affordable Live chat software?

We us phplivesupport. We've used Kayako (and still have an owned license for the suite), but don't use it now as there's no Linux support for the chat. We HAVE to run Windows to use their chat support. Not good enough!

We use phplivesupport.com (osiCodes) and have used phplivehelper.com (turnkeywebtools) as they are both browser based. So even if I'm out of the house and at a family member house etc, I can still jump on live help if needed, no software to install. We've used the osiCodes solution for probably 5 years at this point.

As for the free softwares out there - I have looked at them (for clients etc) but I still come back to the paid version. Free can be cheezy sometimes. It's like operating a business site on a free hosting service - you get what you paid for. For $100 (one time fee) and then install the software on your own server, and have full access to customize the code, templates and inner workings of the software - the phplivesupport can hardly be beat.
 
Good to hear that someone has used that. I think this week we are going to set aside sometime and test it out to see if we like it or not. Any other feedback you can think of please let me know.
 
Live Person is really good,If your looking for paid.
They have fantastic support.
Livezilla is good If you need It free,but they dont provide as good support as Live Person.
 
Checkout plugoo.com - You simply use your messenger software line MSN and the customer uses the small script in your website to chat. Great little invention.
 
We tried livezilla in our site it works fine, so i prefer using livezilla its free only thing is the client should use Windows rather than Linux
 
Providesupport was great, and it's perfect if you don't have the capital for a really great chat solution. However since using Providesupport, we have moved to LivePerson which is amazing, but unfortunately quality always comes at a price. I'd say if you're planning on advertising reliable support via chat, and that will be a "niche", your only real choice is LivePerson.
 
I prefer Kayako software, the only thing I don't like is their suppopt.When I contacted them to resolve a couple of problems, they were simply not helpful and didn't provide me with the proper support :crash:
 
BobZ said:
I prefer Kayako software, the only thing I don't like is their suppopt.When I contacted them to resolve a couple of problems, they were simply not helpful and didn't provide me with the proper support :crash:
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Their support could definitely be better, but overall the software is pretty good.
 
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