easyhostmedia
Well-known member
What can I say, we're in a 24 hour, 7 days a week business!
exactly, if you are not willing to be awake 24 hrs to sort issues out then you are in the wrong business.
Also you have to look at timezones.
We are based in the UK and my advertised hours are 8am to 11pm GMT (not often i work to these being a one man band), but when you also have clients in the USA or other countries then your sleep time of 11pm to 8am GMT is daytime hours for other countries. I will always try and get 4 to 5 hrs sleep a night if i can.
I have a laptop set up so that any critical server warnings or any urgent client support tickets will give an audible warning when directed to a specific email address, so i can be woken at anytime if i am asleep
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