Do you pay monthly or yearly for your hosting..?

As long as your host provides some sort of refund for the unused part of the year you don't have to worry about it. Some won't do any refund beyond their money-back guarantee period. Some will refund the remainder of the year based on the monthly rate. Just ask your host! Or read this thread for some policy examples
 
I a company exists for several years and is reputably i pay yearly. Otherwise only monthly cause i had already an experience when a company suddenly ceased to exist.
 
jodihost said:
I a company exists for several years and is reputably i pay yearly. Otherwise only monthly cause i had already an experience when a company suddenly ceased to exist.
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In that case, a refund is probably the least of your worries if you lost your data too :sad:
 
I always paid monthly until I knew how the service was going. If It was going great after a year then I would switch to a yearly plan.

Chad
 
i like to pay yearly. Paying monthly for hosting seems like total pain in the ass. I wonder why some of you guys paying monthly even do it.

You need to pay attention on your regular monthly bills and on top of that hosting. Service usually is not that expensive no to be paid yearly. If host is reliable why not pay yearly.

Also for hosting companies it has to be pain in the ass to process monthly payments. 12 times the work for same amount of money.
 
Gintonic said:
i like to pay yearly. Paying monthly for hosting seems like total pain in the ass. I wonder why some of you guys paying monthly even do it.

You need to pay attention on your regular monthly bills and on top of that hosting. Service usually is not that expensive no to be paid yearly. If host is reliable why not pay yearly.
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Paying monthly isn't a pain if you have everything set to do automatic payments.

Also for hosting companies it has to be pain in the ass to process monthly payments. 12 times the work for same amount of money.
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Not if you use an automated billing system (and most web hosting companies do) :thumbup:
 
Gintonic said:
Also for hosting companies it has to be pain in the ass to process monthly payments. 12 times the work for same amount of money.
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nearly all hosting companies process monthly payments as this is usually the preferred method by clients, especially if they dont know the host
 
Gintonic said:
i like to pay yearly. Paying monthly for hosting seems like total pain in the ass. I wonder why some of you guys paying monthly even do it.
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There are some hosting companies that refuse to give any sort of refund on an annual subscription after the Money Back Guarantee period. These hosts have poisoned the well. I believe the fair thing to do it to offer a refund for the remainder of the year based on the monthly charge.

For example: Suppose I charge you $10/mo or $8.00/mo if paid annually (first payment is $96.00). If you cancel after 3 months, the refund will then be based on the monthly rate. Thus the refund I would give is $96-$30 = $66. (Pro-rated amount = $72.00)

There are other hosts, who readily admit in this thread, that its more than appropriate for them to pocket the entire $72.00 and show you the door. See Example Their justification is that the 3 months is beyond the Money Back Guarantee Period (which are traditionally based on monthly subscriptions).

Perhaps if more hosts used my formula both the industry and the customer will be rewarded.
 
Collabora said:
There are some hosting companies that refuse to give any sort of refund on an annual subscription after the Money Back Guarantee period. These hosts have poisoned the well. I believe the fair thing to do it to offer a refund for the remainder of the year based on the monthly charge.

For example: Suppose I charge you $10/mo or $8.00/mo if paid annually (first payment is $96.00). If you cancel after 3 months, the refund will then be based on the monthly rate. Thus the refund I would give is $96-$30 = $66. (Pro-rated amount = $72.00)

There are other hosts, who readily admit in this thread, that its more than appropriate for them to pocket the entire $72.00 and show you the door. See Example Their justification is that the 3 months is beyond the Money Back Guarantee Period (which are traditionally based on monthly subscriptions).

Perhaps if more hosts used my formula both the industry and the customer will be rewarded.
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remove the example link to my legitimate comment as your accusing me of being a conman when i am just following my LEGAL TOS and LEGAL money back guarantee which any one signing up makes a choice to either accept the TOS/MBG and sign up or not.
 
Collabora said:
There are some hosting companies that refuse to give any sort of refund on an annual subscription after the Money Back Guarantee period. These hosts have poisoned the well. I believe the fair thing to do it to offer a refund for the remainder of the year based on the monthly charge.

For example: Suppose I charge you $10/mo or $8.00/mo if paid annually (first payment is $96.00). If you cancel after 3 months, the refund will then be based on the monthly rate. Thus the refund I would give is $96-$30 = $66. (Pro-rated amount = $72.00)

There are other hosts, who readily admit in this thread, that its more than appropriate for them to pocket the entire $72.00 and show you the door. See Example Their justification is that the 3 months is beyond the Money Back Guarantee Period (which are traditionally based on monthly subscriptions).

Perhaps if more hosts used my formula both the industry and the customer will be rewarded.
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easyhostmedia said:
remove the example link to my legitimate comment as your accusing me of being a conman when i am just following my LEGAL TOS and LEGAL money back guarantee which any one signing up makes a choice to either accept the TOS/MBG and sign up or not.
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Your red remark supports my red remark?

Why are you so sensitive to a simple difference of opinion? If you think your refund policy is more attractive to annual subscriptions than mine, make your case.

The example I link to is perfectly suited to this post. I will repeat it here for convenience so reader can easily determine if I am being accurate or not in my characterizations and communcations with Gintonic.

easyhostmedia said:
but the client agreed to your TOS when they signed up and its them that chose an annual plan that pays for a full years hosting, if they cancel and leave after a day/week/month/6months, then that's their choice. if you have a 7 day MBG and this is advertised as such( which they accepted when they signed up) and they leave after 8 days, then they are not entitled to any refund. it is then a moral issue if the host refunds them, but if you refund them then why have a MBG period in the first place.
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In this case the hoster is applying the 7-day MBG that was created for monthly hosting to an annual plan. Thus if you pay $96.00 on the annual plan and cancel on the 8th day you pay $96.00 for one week of hosting (!!). Under my scenario you would receive an $86.00 refund and end up paying just $10.00 -- the monthly fee for one month. Which is fairer? You decide......
 
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Collabora said:
Your red remark supports my red remark?

Why are you so sensitive to a simple difference of opinion? If you think your refund policy is more attractive to annual subscriptions than mine, make your case.

The example I link to is perfectly suited to this post. I will repeat it here for convenience so reader can easily determine if I am being accurate or not in my characterizations and communcations with Gintonic.
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its the part before the example

who readily admit in this thread, that its more than appropriate for them to pocket the entire $72.00 and show you the door
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implying i am doing something illegal, anyone signing up to any host should read their TOS and MBG if they have one and then make a decision to sign up or not, if they sign up for a year and leave before the year but after the MBG and TOS they LEGALLY agreed too then thats upto them, but once the MBG period is up they are not entitled to any refund, this is not wrong or ILLEGAL as they accepted these terms when they signed up.
It is not up to you to tell or try and imply how others should run their businesses
 
Please, keep this thread ON TOPIC. If you have a difference of opinions of how you process refunds to clients, take it outside of HostingDiscussion. Further disputatious posts between the two of you in any future discussion might result in penalties. He approves this message.
 
Gintonic said:
Also for hosting companies it has to be pain in the ass to process monthly payments. 12 times the work for same amount of money.
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Its all pretty much automated. But annual payments produce much less clutter in the system and inbox. Not to mention the savings in transaction fees.

I just wish more customers would take advantage of the discounts. I summarized some of the complaints and reasons why they don't earlier in this thread.

Its obvious why they don't: they are afraid of losing the money they advanced for future service (because of the hosts that do not refund the advance payment when the future service is not used). In other words, the customer is being asked to take all the risk.

Imagine there was no discount, and you just wanted to eliminate all the hassle of all the payments and made some advanced payments. How would you feel if you cancelled early before all the payments were used and the host said: "well, you are beyond the MBG. Sorry, I think I'll keep the advance you generously sent." I'd be pissed, wouldn't you? The existence of a discount shouldn't make it any different.
 
Collabora said:
Imagine there was no discount, and you just wanted to eliminate all the hassle of all the payments and made some advanced payments. How would you feel if you cancelled early before all the payments were used and the host said: "well, you are beyond the MBG. Sorry, I think I'll keep the advance you generously sent." I'd be pissed, wouldn't you?
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With a committed discount comes the risk. If you don't want to take the risk, don't sign up for a long-term plan. That is common sense.

Collabora said:
The existence of a discount shouldn't make it any different.
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If you think so, that's great. But companies choose to operate the way they see fit. This is why consumers have to read the TOS and ask before signing up under what circumstances they would get refunds. It is not illegal for a company not to issue a refund just because a customer changes his mind, if it is past the money-back guarantee period. However, in cases when a host is experiencing technical issues, chances are customers will get reimbursed for the inconvenience.

BACK ON TOPIC.
 
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