Do you pay monthly or yearly for your hosting..?

Artashes said:
I get both of your points, gentlemen, but I think you are just arguing about two different philosophies in handling refunds. Neither of the approaches are incorrect. But the ability to cancel service after the MBG in case it falls apart or doesn't live up to my expectations in any way provides a lot more flexibility and comfort. .
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I think you missed my point about MBG. The refund procedure I describe is independent of an MBG and kicks in after the MBG expires. The MBG can be any number of days. Thus the question becomes if customer pays 1 year in advance and cancels after the MBG expires what kind of refund is given. See also http://www.hostingdiscussion.com/we...monthly-yearly-your-hosting-8.html#post167816

Before the MBG expires refund is 100% -- that is a no-brainer no matter how far in advance you pay. I am concerned with how some hosts are handling the refunds the day after MBG expires. And if this thread is an accurate indication, so are customers

Its all about how one views a hosting plan. I view the plans as advertised: as either monthly and paid monthly or monthly and paid 1 yr in advance (or other term). When you pay 1 year in advance you usually get a discount on the monthly rate. When you cancel, for whatever reason and its beyond the MBG you receive a refund based on a retail monthly plan. Others may view the monthly plan as an annual plan with same MBG as monthly plan and thus offer no refund for future unconsumed hosting after MBG expires, and gets to pocket money for hosting not delivered.
 
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Collabora said:
Terry's plans are a good example of this. His small plan (Chick Plan) is literally an annual plan, while his other plans are monthly plans. When you purchase a monthly plan you have the option of paying 1 year in advance. I agree with him when it comes to his Chick Plan, an annual plan: There should be no refund at all for the Chick Plan after MBG expires.
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when they take out a monthly plan, their is no option for them to pay a year in advance.

they pay month by month and that's it. if they want to pay a years fees then after signing up and paying their first month they can use the add funds option to credit their account so money is taken from this credit when invoices are generated, but like a majority of hosts that provide the add funds option, these funds are not refundable, but most never use this feature and the ones that do have been hosting for a while

It does not say if a host offers a monthly plan and a quarterly, semi-annual and annual plan that you get a discount for longer term, some hosts dont do this, its just a gratitude of the host to offer a discount for longer periods, but its still an annual plan and not a month to month plan with a discount for 12 months prepaid.

In WHMCS you have these options

One Time/Monthly
Quarterly
Semi-Annually
Annually
Biennially
Triennially

which are set fees ( you can discount or not)

but in the general settings under ordering you can ticket this option

Monthly Pricing Breakdown (Tick this box to enable monthly pricing breakdown for recurring terms on the order form)

which would show a breakdown of the actual of the monthly fee as is

say you offer monthly at £10 and annual at £100

One Time/Monthly £10
Quarterly £30
Semi-Annually £60
Annually £100
Biennially £200
Triennially £300

these are set plans, but use the breakdown it would display as

One Time/Monthly £10
Quarterly 3 month x £10
Semi-Annually 6 months x £10
Annually 12 months x £8.33
Biennially 24 months x £8.33
Triennially 36 months x £8.33

so 2 different ways to offer and sell plans, so the second option is advertising month by month with discount paid annually in advance, but the first option is just a 1 off annual payment
 
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easyhostmedia said:
Yes in the UK we can consumer laws (Sales of goods/services act, distance selling regulations) but these do not apply to b2b, then their is the unfair contract act.
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Selling hosting to individuals is b2c. Even if it is a corporation you are dealing with, the consumer laws still apply. Nobody is going to look at the contract act if you can't delivery proper service.

Collabora said:
I think you missed my point about MBG. The refund procedure I describe is independent of an MBG and kicks in after the MBG expires. The MBG can be any number of days. Thus the question becomes if customer pays 1 year in advance and cancels after the MBG expires what kind of refund is given. See also http://www.hostingdiscussion.com/we...monthly-yearly-your-hosting-8.html#post167816
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No, no, I think I got your point of how you'd process refunds, coming from valuating the plan as monthly service, not discounted annual package. I think it is fair that way.
 
Artashes said:
Selling hosting to individuals is b2c. Even if it is a corporation you are dealing with, the consumer laws still apply. Nobody is going to look at the contract act if you can't delivery proper service.
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yes the contract law is one of the laws that is usually forgotten about unless in a court room situation.

yes Selling hosting to individuals is b2c. the only law that really does not apply to b2b is distance selling regulation. the sales of goods/services act is also mainly for b2c and has limited b2b protection

In the UK even if an individual takes hosting as soon as they start making any income from the site then it is classes as b2b
 
I accidentally posted my post a while ago, I apologize.
But for me , most of the hosting companies would have really great offers for annual payments. Just like everyone just make sure that you tried the provider first before you go to annual contracts. :)
 
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Trying a provider does not always work. a few years back when i was using a master reseller account i was with the same provider for 3 years with a 100% uptime and great service, so decided they were reliable, so i would just pay annually when my next invoice come, which i did and then things changed. a few days after paying annually i get clients saying sites down, which i checked and yes, 3 days of trying to get a reply finally they come back with they had a hardware failure and would be moving us to a new node, so we would will be given new IPs, never thought anymore about this as everything was back within 24 hours of this on new IP. (i had backups), then approx. a month later the same thing, we have suffered another hardware failure and will get everything back up as soon as possible, but after 5 days nothing and when i checked their own site it was displaying a suspended notice, then 24 hours later their site was gone. i then checked the old IP and then the new IP and found they were with diff. hosts/DC, so i contacted these direct and was told they were suspended then terminated for non payment
 
Always monthly, just for the fact if something goes wrong, I can get out of there.

I ended up paying yearly once and data was lost for an important mail server, good job we did our own backups.
 
I wanted to convert to an yearly customer as it's hectic to pay and keep track of hosting payments every month. Infact, I'd like to pay all my bills just yearly once. But can't believe the companies if we are tied yearly as chances are they may not be support good as they are now. And other factor is, Money :)
 
immetator said:
Always prefer paying yearly , no risk
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I rather go for biennially, as some companies offer more discounts on their hosting packages (like 50%). But you will need to survey the companies in advance before closing in the deal. If you want you can also try 1 month first just to be safe. :)
 
It depends on your budget. We offer 2 months free on a yearly plan and 3 months free on a 2 year plan. If you plan on hosting for a long-term going 1 or 2 years is a good idea to save money.
 
We've had quite a few users change from Monthly to Yearly after they've been with us for a while.

I suppose the theory, is to "suck it and see", if the hosting sucks, then you're not out of pocket.
 
I prefer to purchase it for 1 month first as a test and if I`m glad, billing cycle upgrade always can be performed.
 
For me, I like paying yearly. So that I don't have to pay monthly and If I busy and can't pay on time, I don't want my websites get down.
 
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