Do you pay monthly or yearly for your hosting..?

[Collabora]

how can it be fraud and the hosts thieves.

you as a client sign up for a 12 month CONTRACT and pay for the full contract ( no one forced you to do this), so after 2 months you as a client decides its not for you an cancel the contract ( this is a BREACH of the CONTRACT), so you are not entitled to any money back, in fact the host could levy an early termination fee.

look at mobile phone contracts that you sign up to and pay monthly, you have to agree to either 12 or 24 months and if you leave early you have to pay an early termination fee.... This is a legal. may not be moral or right, but its legal and no fraud has been committed

Many hosts do legal business and been characterized as fraud by you and others here for less. Stop the hypocrisy

Its not the same as cell phone because you are not paying a year in advance for cell service. The one year term is not a "special" alternative payment arrangement to a monthly plan. Thus the nature of the product and arrangement is different. A cell phone "early termination fee" is not the same as a fee for future cell services


Now if you want to reduce the monthly payment with an annual contract, then charge a fee for early termination. This would be different than the typical "annual plan."
Typically, with a hosting plan, a discount is applied in exchange for paying in advance for services, and the hosting plan itself is the same monthly plan. The so-called contract ought to be for the discount not the service. If the host is fair and honorable, breach of the contract cancels the discount, its not treated as justification to keep money for future services that will not be delivered.

The problem is the host, not the "annual plan." Not all hosts are unfair and dishonorable like the ones you are defending.
.
.
.

 

[HostedInside]

Many hosts do legal business and been characterized as fraud by you and others here for less. Stop the hypocrisy

Its not the same as cell phone because you are not paying a year in advance for cell service. The one year term is not a "special" alternative payment arrangement to a monthly plan. Thus the nature of the product and arrangement is different. A cell phone "early termination fee" is not the same as a fee for future cell services


Now if you want to reduce the monthly payment with an annual contract, then charge a fee for early termination. This would be different than the typical "annual plan."
Typically, with a hosting plan, a discount is applied in exchange for paying in advance for services, and the hosting plan itself is the same monthly plan. The so-called contract ought to be for the discount not the service. If the host is fair and honorable, breach of the contract cancels the discount, its not treated as justification to keep money for future services that will not be delivered.

The problem is the host, not the "annual plan." Not all hosts are unfair and dishonorable like the ones you are defending.
.
.
.

So your take is if you signup for a year and you leave after 3 months a host that does not refund the rest of a term is labeled as "fraud" ? You make absolutely no sense. When you signup for a year the host after their money back guaranteed term is processing that year signup into their accounting, this is why there is a monthly,3 month, and 6 month billing terms.

 

[easyhostmedia]

So your take is if you signup for a year and you leave after 3 months a host that does not refund the rest of a term is labeled as "fraud" ? You make absolutely no sense. When you signup for a year the host after their money back guaranteed term is processing that year signup into their accounting, this is why there is a monthly,3 month, and 6 month billing terms.

Thats exactly his take.

he does not seem to understand that clients don't sign up for a 12 month contract, they sign up for an annual contact for a lump sum that some hosts will provide it cheaper than if you were to take out a month by month contract.

so a client signs up and takes out and pays for an annual contact, then decided to cancel sometime before the contract ends, then that client has breached the contract by not fulfilling the contract that they accepted and agreed too and that the host has spent time and money to cover that contract for its length.

 

[Collabora]

So your take is if you signup for a year and you leave after 3 months a host that does not refund the rest of a term is labeled as "fraud" ? You make absolutely no sense. When you signup for a year the host after their money back guaranteed term is processing that year signup into their accounting, this is why there is a monthly,3 month, and 6 month billing terms.

I am not referring to any money back guarantee situation. I am referring to the consideration received when customer pays a year in advance -- usually some sort of discount on the monthly fee.

The host has a choice what to offer the customer. So if I pay for march, april, may, june.....jan, feb in advance and I cancel in april the host has choice of offering some sort of refund for may, june, etc or keep the money I paid for hosting during those months. What I am saying is that a host that chooses (no one is forcing host) to keep the money for the future hosting that is never used is unfair and dishonorable

Maybe you have a good reason to keep all the money. I don't know. Maybe you can explain to me. Suppose a host sells hosting for $4/mo. If I agree to pay one year in advance host will charge $36.00 and monthly rate effectively goes down to $3.00/mo. If I cancel after 3 months should a host keep the entire $36.00 (effectively charging customer $12/mo for the $4/mo hosting)? If so why should host choose that arrangement? Keep in mind its the host that writes any agreements, long before customer signs up. Moreover, its usually written such that he can also change them at any time

What I would like to see is the host to refund customer $24.00 based upon monthy rate as if there were no annual agreement ($36.00 - 3 x $4/mo). Isn't that most equitable for both parties? What do you think?
.
.
.

 

[easyhostmedia]

I am not referring to any money back guarantee situation. I am referring to the consideration received when customer pays a year in advance -- usually some sort of discount on the monthly fee.

The host has a choice what to offer the customer. So if I pay for march, april, may, june.....jan, feb in advance and I cancel in april the host has choice of offering some sort of refund for may, june, etc or keep the money I paid for hosting during those months. What I am saying is that a host that chooses (no one is forcing host) to keep the money for the future hosting that is never used is unfair and dishonorable

you still dont get it you are not paying for a 12 monthly contract in advance, you are paying a lump sum for an ANNUAL contract that you as a client has agreed and accepted, so if you as a client decided to cancel before the end of the contract then the client has breached the contract by not fulfilling the agreed contract

 

[Collabora]

^^^ Irrelevant jibber jabber based on incomplete quote and context switching, created to muddy the waters.

The interested reader is directed to the original post above that one at http://www.hostingdiscussion.com/we...onthly-yearly-your-hosting-17.html#post175783

 

[Gaby-HostDept]

If the hosting company's provide a 30 days money back guarantee then you can go with annual plans because if you are not satisfied with the service they provide you can request for the refund. If the company's are not providing 30 days money back guarantee then you should not take risk by paying for annual plans.

 

[easyhostmedia]

If the hosting company's provide a 30 days money back guarantee then you can go with annual plans because if you are not satisfied with the service they provide you can request for the refund. If the company's are not providing 30 days money back guarantee then you should not take risk by paying for annual plans.

but the fact discussed is MBG means nothing, if they have a 30 day MBG, so you take an annual plan but after 2 or 3 months you decided to leave then are you entitled to any refund. i would say no as you signed and agreed an annual contract and broke that contract, but some on here think you are not paying an annual contract but paying 12 monthly payments in advance for a discount on the monthly price

 

[Collabora]

If the hosting company's provide a 30 days money back guarantee then you can go with annual plans because if you are not satisfied with the service they provide you can request for the refund.

This is true - for any MBG

If the company's are not providing 30 days money back guarantee then you should not take risk by paying for annual plans.

Not necessarily true. Only the unfair and mean hosts will do that. If you check my post above (http://www.hostingdiscussion.com/we...onthly-yearly-your-hosting-17.html#post175783) you will see there are other more equitable arrangements available. If you cancel an annual plan early you just lose out on the discount, not all your money. Please be sure to read my post carefully and choose wisely. Stay away from hosts that are happy to take money you paid for future hosting that you no longer want

 

[easyhostmedia]

This is true - for any MBG



Not necessarily true. Only the unfair and mean hosts will do that. If you check my post above (http://www.hostingdiscussion.com/we...onthly-yearly-your-hosting-17.html#post175783) you will see there are other more equitable arrangements available. If you cancel an annual plan early you just lose out on the discount, not all your money. Please be sure to read my post carefully and choose wisely. Stay away from hosts that are happy to take money you paid for future hosting that you no longer want

An annual CONTRACT is where you pay a SINGLE LUMP sum for a contract period (contract periods Monthly, Quarterly, Semi-Annually, Annually, Biennially,Triennially) if the contract was for paying monthly in advance then it would be (contract periods Monthly, 4-Monthly, 6-Monthly, 12-Monthly, 24-Monthly, 36-Monthly) you are NOT paying monthly fees in advance with a discount, so once any MBG period is over and if you leave before the end of the CONTRACT then you are breaking the CONTACT

 

[Collabora]

An annual CONTRACT is where you pay a SINGLE LUMP sum for a contract period (contract periods Monthly, Quarterly, Semi-Annually, Annually, Biennially,Triennially) if the contract was for paying monthly in advance then it would be (contract periods Monthly, 4-Monthly, 6-Monthly, 12-Monthly, 24-Monthly, 36-Monthly) you are NOT paying monthly fees in advance with a discount, so once any MBG period is over and if you leave before the end of the CONTRACT then you are breaking the CONTACT

Do some reading and you won't have to keep repeating this nonsense. Us web hosts are not bound by the terms you insist we use. We are free to design a refund policy, and our contracts as we see fit. If you don't like it, too bad. If you want to screw your customers by standing behind such an agreement, I won't keep you from it.

But, as usual there is a bit of hypocrisy in what you post and what you practice. I don't see such contracts on your site. For monthly hosting, you offer alternative billing cycle on same monthly plan/contract.

In fairness, you do have an annual hosting plan with no monthly option -- for that plan your post accurately matches your practice. But for the other plans that's not apparent.

To sum up: As I said in two immediate posts before this one. Its the host's choice on how he/she crafts any agreements or refunds. There is nothing wrong with giving refunds!!! You are in no position to deny this to any host. Its quite bizarre how you have been using this thread to prevent hosts from being more fair and equitable with their refunds.

 

[easyhostmedia]

But, as usual there is a bit of hypocrisy in what you post and what you practice. I don't see such contracts on your site. For monthly hosting, you offer alternative billing cycle on same monthly plan/contract.

In fairness, you do have an annual hosting plan with no monthly option -- for that plan your post accurately matches your practice. But for the other plans that's not apparent.

Its n o Hypocrisy no matter how many billing cycles you offer if a client chooses Monthly, Quarterly, Semi-Annually, Annually, Biennially,Triennially then no matter which one that chose its a Contract formed and as i stated you pay a single LUMP sum for that contract PERIOD ( this is simple contract law). regarding 'I don't see such contracts on your site. ' you never looked far as under our TOS it states

Contract basis

Your contract starts once your order has been accepted and an invoice issued. All services are provided on a single contract basis. The contract periods we offer are Monthly, Quarterly, Semi-Annually, Annually, Biennially and Triennially, these will be listed on individual products to which contract you will be able to agree too. The minimum contract period is one (1) month. The contract and billing period start from the date that any service was ordered. If you cancel hosting with us or your account is suspended you will not be able to host with us within the following 12 months. If you do decide to host with us again within the 12 months, then their will be a reactivation charge of £25. if you have any outstanding invoices, these will need to be paid before you can host with us again. If you take out a contract for Quarterly, Semi-Annually, Annually, Biennially or Triennially hosting and then after the MBG period you decide to leave before the contract end then you will be charged a £25 cancellation fee and any monies already paid under contract will not be refunded.

If you leave us without informing us then we reserve the right to remove all files under account from the server without backups being available and any outstanding invoices will be passed over to a debt agency.

If you have taken one of our reduced/special plans through an online auction (such as ebay) then this charge is based on you keeping the plan for a minimum 12 month contract period. If you cancel before the 12 month period then you will be liable for the remaining 12 months at the normal rate in relation to the resources listed on the plan.

Our plans/contracts and TOS have been checked and verified by Trading Standards in the UK to make sure they comply with current legislation, so we know what we do and offer is legal and above board.

 

[Collabora]

I am not saying your contract (for example - its a common one), is illegal just unreasonable. And like I keep repeating, that is what you chose to do. You freely chose to word your TOS to allow you to keep the customers money for future hosting when such hosting is cancelled when there are other types of arrangements that can be used. Your post here as though you have no control over your own agreements.

What I have seen is that in many other posts you have observed that customers don't read the TOS. Interesting how that works out, eh?

My posts aren't as long as a TOS so there is no excuse not to read. But here is a shorter version of what you seem to ignore:

The host has a choice what to offer the customer

What I am saying is that a host that chooses (no one is forcing host) to keep the money....

Moreover, its usually written [the tos] such that [the host] can also change them at any time....

The question that is constantly evaded:

why should host choose that arrangement? [to keep the money]

 

[easyhostmedia]

I am not saying your contract is illegal. Like I keep repeating, that is what you chose to do. You freely chose to word your TOS to allow you to keep the customers money for future hosting when such hosting is cancelled when there are other types of arrangements that can be used. You post here as though you have no control over your own agreements.

What I have seen is that in many other posts you have observed that customers don't read the TOS. Interesting how that works out, eh?

I have full control over my TOS and agreements. I chose to have these checked by my legal advisors and Trading Standards to make sure that they comply will all current consumer regulations before i list them. if a client reads or not reads our TOS that is up to them, but at the sign up stage they have to tick a box saying they have read and accepted them, so they are still legally bound by them even if they don't read them. i am not ILLEGALLY keeping clients money they sign up and pay a contracted lump sum for a service, if they chose to leave that service early they that's upto them, but they have breached the contract. Most clients anyway will start off paying on a monthly contract and then after a few months will ask for an annual contract. in this case we give clients 2 options.
1) they can stay on the monthly contract and just top up their account with credit.
2) cancel the monthly contract and agree an annual contract or whatever length they want.

 

[Collabora]

You can charge an early cancellation fee on top of that, or a refund minus cancellation fee, or a 100% refund if you wanted to. I don't care. You keep evading the questions I am asking. Maybe its your refusal to deal with the central issue that is your answer.

Perhaps another host out there can explain/discuss why a host chooses a particular refund policy (see also http://www.hostingdiscussion.com/we...onthly-yearly-your-hosting-17.html#post175783 for context)

 

[easyhostmedia]

You can charge an early cancellation fee on top of that if you wanted to. I don't care. You keep evading the questions I am asking. Maybe its your refusal to deal with the central issue that is your answer.

Perhaps another host out there can explain/discuss why a host chooses a particular refund policy (see also http://www.hostingdiscussion.com/we...onthly-yearly-your-hosting-17.html#post175783 for context)

maybe you should read the thread title "Do you pay monthly or yearly for your hosting..? " it has nothing to do with partial refunds..

my posts are in relation the the title thread as in discussing the contract relation to monthly, annual and other contracted periods.

 

[Collabora]

^^^And again you respond with evasions, context-switching and mis-quoting. Now you want to prevent people who disagree with you from posting anything that does not literally answer the question in the literal title, exempting yourself of course. :rolleyes2 Sheesh

Based upon the posts in this thread, I have identified the reason why there is an aversion -- by customers -- to annual billing cycles and responded with a solution to make the annual cycle more attractive (by altering the contract) while remaining equitable for both parties. This is within subject matter.

Is there anyone out there that can post with reason and intellectual honesty the problem with my solution?
.
.
.

 

[easyhostmedia]

And again you respond with evasions, context-switching and mis-quoting. Now you want to prevent people who disagree with you from posting anything that does not literally answer the question in the literal title, exempting yourself of course. :rolleyes2 Sheesh

Is there anyone out there that can post with reason and honesty?

so explain to me where in this thread title "Do you pay monthly or yearly for your hosting..? " does it mention partial refunds

when i have pointed out the different contract length which is relevant to the thread title. so i would say it is your that is confusing others with evasions, context-switching and mis-quoting.

 

[HostWithLove]

We do monthly payments for all our server payments. Even though we have carefully selected the best datacenters to lease our servers from, it is just a precautionary measure in the event we ever need to move to a another datacenter. That extra flexibility is worth the little increase in monthly fees.

 

[dafthost]

I am pretty happy with the web hosting provider I am using now and I always pay for the hosting service every two years. By doing so, you can save a lot of money on hosting bills.