We use Plesk, Cpanel daily and others as well. I like Plesk, it is user friendly and colorful. 🙂 However cpanel is famous for scripts like easyapache etc and its support. Plesk has also good support.
cPanel. Very easy to use for new people just starting to host websites. I also love how it can be customized so it works in almost any environment!
It is also great for the admin side, because you do not need to know a lot of shell commands to tweak the settings...Although I do prefer the ssh to change things.
Very much agreed. I would love to see a lighter load, but I would hate to see those clients leave because of it. I've worked with DA, but I dont think that half of our clients would understand it lol!