How do they do it? Unlimited domains and bandwidth

ServerSea said:
Basically it is a marketing game to plans with large resources to customers and it has been very efficient over the years.

More people go with unlimited hosting although knowing that there is nothing unlimited. There should be no hesitating going with unlimited plans but reviewing host's terms of services is very important.
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Very few actually take the time to read a hosts TOS before signing up and then find out the hard way that their "unlimited" plan is not so "unlimited" after all.
 
I'm curious - how many combined clients - across all unlimited providers - do you suspect there are? And of those, how many do you suspect have been burned because they didn't read or misunderstood their providers TOS? I wonder what the end ratio would be - from satisfied to unsatisfied clients.
 
Steve-Hostirian said:
I'm curious - how many combined clients - across all unlimited providers - do you suspect there are? And of those, how many do you suspect have been burned because they didn't read or misunderstood their providers TOS? I wonder what the end ratio would be - from satisfied to unsatisfied clients.
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I would think a large majority of the clients wouldn't use their account enough to cause any resource usage issues, so they would never have any complaint.

It would be the select few that actually try to run something resource intensive and get the boot.

So the amount of disgruntled clients would be minimal in comparison to their overall client base.
 
HostMantis said:
I would think a large majority of the clients wouldn't use their account enough to cause any resource usage issues, so they would never have any complaint.

It would be the select few that actually try to run something resource intensive and get the boot.

So the amount of disgruntled clients would be minimal in comparison to their overall client base.
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Let's take it one step further - what do you estimate is the percentage of clients who got the boot who probably knew it was coming versus those who were genuinely surprised?
 
Steve-Hostirian said:
Let's take it one step further - what do you estimate is the percentage of clients who got the boot who probably knew it was coming versus those who were genuinely surprised?
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Honestly? I think most wouldn't see it coming, because very few people take the time to read a TOS.

The ones who would see it coming are those who are deliberately trying to abuse the service.
 
HostMantis said:
Honestly? I think most wouldn't see it coming, because very few people take the time to read a TOS.

The ones who would see it coming are those who are deliberately trying to abuse the service.
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I asked that question because a lot of the complaints I read about unlimited come from individuals who I perceive knew exactly what they were doing. :D
 
All those words of unlimited bandwidth and disk-space are just ways of making people subscribe with them, otherwise they are false claims! Nothing is unlimited.
 
Steve-Hostirian said:
I asked that question because a lot of the complaints I read about unlimited come from individuals who I perceive knew exactly what they were doing. :D
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I agree, I think they definitely know what they are doing, but if you are going to offer a service such as "Unlimited", people will certainly try to find out what exactly the limit of "Unlimited" is.

It comes down to common sense. If you purchase a dedicated server, you will have limits such as the size of the hard disk and the amount of bandwidth you are allotted each month. A host is not going to spend $100+ per month on a dedicated server to allow 1 shared hosting client to hog that servers disk space and bandwidth for $4.95 a month. Which is why most "Unlimited" hosts giving ridiculous pricing on their hosting plans are out of business quickly.
 
Going with a webhost offering unlimited bandwidth, disk space is only going to cause problems in the long run. Some customers are unaware of the fact that there IS a limit. For some people this might be confusing to start with, not everyone has experience in the webhosting field.
 
"Unlimited" does not exist. It is only a marketing gimmick. There is a limit to everything. Web hosts that offer unlimited know that a user won't use much of his "unlimited" resources. So, they offer unlimited hosting. But in reality, it doesn't exist
 
solarenergyhost said:
Hi,

Lots of companies are offering "unlimited domains, disk space, and bandwidth" to their customers. How can they do this? Even with VPS and cloud servers, it seems like this is not a sustainable business model.

I have heard that some companies have a maximum file amount in their SLA and use a script to monitor how many files are on an account. And they use this to limit the size of client account. However, what if a client starts saving 5 GB daily backups on their account? In 60 days they would be taking up 300 GB of disk space!

I have also heard that some hosting companies have a CPU monitor that monitors each clients CPU useage, and that in their SLA they have a "max CPU load" restriction. Is this true? If so can this be done with Linux servers running on a VPS or cloud?
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It seems to be that you're not asking if this is a marketing gimmick or a lie, but how do they sustain business operations by offering these features? Frankly, a lot of providers who did are no longer around, but there are plenty of others that are EXTREMELY successful. It revolves around how you manage your employees, infrastructure and customer support. :D
 
It seems to be that you're not asking if this is a marketing gimmick or a lie, but how do they sustain business operations by offering these features? Frankly, a lot of providers who did are no longer around, but there are plenty of others that are EXTREMELY successful. It revolves around how you manage your employees, infrastructure and customer support.
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I'm sure a lot of web hosting companies just can't stand that situation and moved to do the same to keep the service attractive.
I'm sure that is a problem of modern web hosting market and that is really difficult to compete with such companies.
 
Generally they do it for the marketing ( to attract new customers ).
After that, if test the limits, you will see that unlimeted is limited.
It's just like free products which mean: free ( without money ) but you got to give something in return ( making an account, submitting your email address, etc ).
 
Most companies that offer unlimited space, seems to have restrictions hidden in their TOS or AOS. Maybe not clearly but they expect you to stay within acceptable usage and reserve the right to suspend your account if you use too much.
So basically its not really unlimited.

We have chosen not to use the "unlimited" trick. It might bring some costumers, but we would rather be honest and show people exactly what they get.
 
How do they do it?

Hi,

You have not mentioned from where you have heard such details. Information from the relevant sources can only be trusted otherwise not.

In this modern era, complexities are getting simpler day by day due to heavy influx of technologies. Please do not believe those unless you make sure that they are the relevant.

However, the details mentioned in your ticket make sense to me also but I recommend you to explore the same more on search engines available on the web.
 
Tleonhard said:
Most companies that offer unlimited space, seems to have restrictions hidden in their TOS or AOS. Maybe not clearly but they expect you to stay within acceptable usage and reserve the right to suspend your account if you use too much.
So basically its not really unlimited.

We have chosen not to use the "unlimited" trick. It might bring some costumers, but we would rather be honest and show people exactly what they get.
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Agreed. :agree:

We initially offered unlimited, but after awhile we felt the term "unlimited" was vague and dishonest even if detailed in our TOS what "unlimited" means.

Granted, you can gain more clients offering unlimited, but having clear and obvious plans avoids confusion and an unhappy client in the long run.
 
Maybe their can be regulations of advertising a false service, because it is 100000% not possible to give something unlimited (in most cases lol)

They just pull them in like suckers, and then ruin the industry by advertising a false service.
They always cover it up in their terms because no one reads them :D
 
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