BlackStorm
New member
Hey
Recently I have been getting more and more people signing up for accounts, but never making the actual payment.
When i contact them, I don't get a response.
They provide full details with name, address, phone no. and everything else required, but when it comes to setting up the payment, no money is sent and they don't reply when asked if they need any help.
Has anyone else seen an increase in this? Anyone have any suggestions as to what is happening and why it is happening?
It is time consuming to try find out if there are any problems, plus I normally try contact them twice before I delete the order, and I wait roughly 1 week between each contact (A lot of people only check email once a week or even more so I give them as much time as I can).
Recently I have been getting more and more people signing up for accounts, but never making the actual payment.
When i contact them, I don't get a response.
They provide full details with name, address, phone no. and everything else required, but when it comes to setting up the payment, no money is sent and they don't reply when asked if they need any help.
Has anyone else seen an increase in this? Anyone have any suggestions as to what is happening and why it is happening?
It is time consuming to try find out if there are any problems, plus I normally try contact them twice before I delete the order, and I wait roughly 1 week between each contact (A lot of people only check email once a week or even more so I give them as much time as I can).