Payment options for customers

willowhost

New member
Hello all, I am a new member and just starting a hosting company. I was wondering if I could get some feedback from some others that are already in the hosting business. How many payment options should you give customers? Just one such as paypal? Several different options? What are your thoughts?
 
No matter how many payment options you have, more than 95% of your customers will want to pay by paypal. If you have prospective customers from contries which are not supported by paypal then you must add other options too, specially for those customers.
 
Mainly paypal.

But alternatives, moneybookers, alertpay and payoffline for me.
Do you have many people using the pay offline option? Have you had any problems with people using the pay offline option? I have considered that but wasn't sure if people actually used it and if they did, were they patient enough to wait for you to receive payment before setting up services.
 
After so many years i find that paypal is the most common way. And ofc the easyest to add

After that you can try credit cards as a second payment gateway
 
Personally I only offer PayPal. It's secure and you can accept a wide range of credit cards. Most people have PayPal account too. :)
 
And if the dont it is really easy to create one and ofc FREE!!
You don't actually need a PayPal account to make payments to a provider that only offers PayPal. Just enter your credit card information on PayPal's checkout and you are good to go. :)
 
Do you have many people using the pay offline option? Have you had any problems with people using the pay offline option? I have considered that but wasn't sure if people actually used it and if they did, were they patient enough to wait for you to receive payment before setting up services.

Well, in the past a few used it, probably 50-100 max, but we do not really get any for it now.

Yeah, we had a lot of people say I just paid it has not gone through lala, but it usually wen't through next day, and they was setup.

However, payoffline needed to be manually checked if they paid a penny under or over, as it then does not send it to your system and just fails.

Other than that, I would give it a 6/10, but it isn't that great and payouts take a while.

I still prefer paypal and would only offer payoffline for the sake of giving users options...
 
We offer several payment options, but tend to see Paypal and direct credit card payments being used the most.

So if you decided to use Paypal alone, you should be fine. It doesn't hurt to have more ways to pay though. ;)
 
If you were going to offer only one, offer PayPal.

I'd say that offering multiple payment gateways is important. We offer PayPal, AlertPay, Moneybookers/Skrill, Liberty Reserve, Google Checkout, and direct credit card process, and we're still looking for the next most popular gateways to expand to.

In general, give your prospective clients as many options as possible!
 
I also recently started my own paid hosting company and I am starting out with paypal. Paypal is the easiest and most used online paying gateway
 
well I have

1) Paypal
2) Moneybooker
3) Credt Card
4) Net Banking
5) Debit Card
6) Cash Card
7) Bnak Transfer .. etc
 
I setup PayPal, AlertPay, Liberty Reserve and 2 vietnamese gateway (Baokim.vn and NganLuong.vn).

Next chapter we 'll update 2CheckOut. :)
 
Hello all, I am a new member and just starting a hosting company. I was wondering if I could get some feedback from some others that are already in the hosting business. How many payment options should you give customers? Just one such as paypal? Several different options? What are your thoughts?

Hi,

We are in the same line.

As for us, we accept many payment option such as :

-Cash/TT/Cheque/ Bank in
-Paypal
-Credit card payment
-Western Union


I think the more option we give to customers, the easier they can do business with us.

I hope this helps :)
 

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