What is wrong with the web hosting industry?

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psx23.com said:
False advertising,slander,invasion of privacy,unprofessional owner. If you write a negative review about them they follow you around and search your post and say your review is misleading and your a liar. Very irresponsable.
Blaming one company for the problems in the entire industry is not exactly responsible either.
 
I'm actually waiting for ArielHost to hunt this thread down and say you're a liar if what you say is...true. :-D

Roj
 
I wouldn't blaim them if they do. You made your point in several forums. The whole story in on the net for any potential customer to find. Just put it behind you, and the host will put it behind itself sooner or later as well. They're not following you around anymore than you're making efforts to tarnish their name. ;)
 
What a joke this AmericanHoster kid is. Perfect, perfect example that addresses Artashes' original question. He's your poster boy, A. ;)

I won't say anything about him to avoid repetition. ANMMark and Blue have capsulized my thoughts perfectly.

BTW, anyone notice that the Order Now buttons all throughout this little business mogul's site all lead to a page "Not Found"? :D

Vito
 
vito said:
What a joke this AmericanHoster kid is. Perfect, perfect example that addresses Artashes' original question. He's your poster boy, A. ;)
Vito, I was *this* close to awarding AmericanHoster with a special honorable prize in our Free Gas! contest, too, last week. :D
 
The domain name AMERICAN-HOSTER.COM is just registered on 01-sep-2005. And the kid claims he's got "100 happy clients"!!! Hmmm...seems that "we" seasoned hosters need to learn the marketing tactics from this kid... :D :laugh: :devil:
 
That kid's just sad. Everyone's already said what I would say, so I'll say just one thing,

Downloading movies for free is pretty damn sweet. :)
 
ayksolutions said:
Downloading movies for free is pretty damn sweet.

You've summed it up right there....the problem with the industry is that childishness, irresponsibility, dishonesty, and thievery is contageous. It's either that, or simply a lot of new hosting companies are run by children, or at least adults with a child's mentallity.
 
there is no police of the industry.
Someone should set one up FBI (Fedoral Internet Bureo) J

Reverse DNS: asiahost.net
Senad maybe the RDNS Entry was for the previous server owner and interserver did not remove the RDNS Entry?

Ok the stuff about Quad Xeon because Interserver does not even provide that, and 100 Clients i don't personally believe either.

I'm not trashing you because your 13; I think if you didn't have to lie and cheat the way you did and gloat on this board, most/all of us would probably give you the "Up Respect" because very little amount of 13 Year olds even know what a Quad Xeon even is and how to run a webhosting business.

Good look for the future however.
 
Artashes said:
What has happened to trust? What is the reason for it to decline? I want to know what the majority of you think are the ROOT causes of the decease spread over the industry.

Lack of quality, lack of uptime, lack of information provided. I reckon quality is: speed, uptime, features, support, appropriate pricing. So yeh, that covers it.

I suppose the massive rush of people into the hosting industry may have affected us in some way, it had me for a while, I was considering quitting - I had a good run, I started back in 2001, with a small dedicated server, and stood by the slogan "Quality makes a difference".

Seeing the new hosts, well, that has my brain blocked, I don't understand why people would simply trust a host who prices something like 5GB of space and 100GB of bandwidth a ridiculous 1 dollar.
It may not be a scam but it most likely is.
I'd never thought the hosting industry would be used as a scam, I was wrong.

Back to the point. Quality has gone, it's more "cheap prices, huge space" - "yeh, you get your stuff, but look in our TOS - we don't offer you support, thanks for the money!" I'd lost about 112 customers over the past 2 years to reasons like "Found a cheaper host" - "Found a better host" - "Moving hosts" - "Found a host offering more for less". I'd emailed them 1 month after they left asking them for their experience with their new host, roughly 3/4 of them had a bad time..

ANMMark said:
the problem with the industry is that childishness, irresponsibility, dishonesty, and thievery is contageous.

I'm 27, I say I'm young, I have an inner child, I have my fun. (Wow, I rhymed) I like to contact my customers and try to get a laugh, you may call it childish, but I think it's friendly.

You do have a point although. Dishonesty is a big point, child run hosting is a growing concern, a few of my clients are infact children, most have reseller accounts, trying to make a quick buck.
I suppose it's fine if they can handle the support, and fulfill their clients needs, such as support, setting up and so on.

Funnily enough I got called being 14 because I decided to have a laugh on a forum, another thing with the hosting industry is plain agressivness to each other. You can understand trying to get clients. But agressivness to one-another and trying to bring down ones reputation is just plain sad.

The hosting industry is dying, to hosts who don't offer much, but have better prices.
 
Personally I think the reseller accounts are what allow the kiddie's to get these silly "companies" started.

Some seem to think it's admirable for children to start up these hosts. But there is a deadly aspect--most of what we do is faceless. Kids don't learn how to truly interact with people, particulraly adults--they can hide behind the wall of the 'net. And no matter how "mature" they may be for their age, they are NOT adults: they cannot enter into contracts, are not held responsible under the law for much of what they do.

Get a paper route and learn real responsibility.
 
drewg said:
I'm 27, I say I'm young, I have an inner child, I have my fun. (Wow, I rhymed) I like to contact my customers and try to get a laugh, you may call it childish, but I think it's friendly.

I want to point out that having fun, is not what I consider "childishness". I'm 29, and have a inner child. I believe it's okay to have an inner child, as long as you have the experience to know when to shut the inner child off, and when to turn it back on.

I'm referring to the many kids who are so immature that they decide it's a great idea to cuss their customers on AIM, or that it's a good idea to talk in l33t to their customers, or even those that publicly admit to downloading pirated software and movies because it's the l33t thing to do, and it r0x. I could go further to point out the kids who claim to be multi-million dollar hosting companies, etc, when in fact it's probably just them up in their bedroom, watching all the cool kids play football, out their bedroom window., deciding to run their own hosting company because either they think it's a get rich quick industry, or simply because they don't get invited to the cool parties, and none of the cool kids talk to them....who knows.

Social skills are essential to a well rounded individual, and can only be obtained by actually interacting with real people, face to face.

They should truly worry about their future, their education, and their own well-being. They prove time and time again, that they're not prepared to run a business or make sound business decisions, because they've already made decisions that prove that they can't even make sound life decisions, nor prioritize their lives properly.
 
ANMMark said:
I want to point out that having fun, is not what I consider "childishness". I'm 29, and have a inner child. I believe it's okay to have an inner child, as long as you have the experience to know when to shut the inner child off, and when to turn it back on.

I'm referring to the many kids who are so immature that they decide it's a great idea to cuss their customers on AIM, or that it's a good idea to talk in l33t to their customers, or even those that publicly admit to downloading pirated software and movies because it's the l33t thing to do, and it r0x. I could go further to point out the kids who claim to be multi-million dollar hosting companies, etc, when in fact it's probably just them up in their bedroom, watching all the cool kids play football, out their bedroom window., deciding to run their own hosting company because either they think it's a get rich quick industry, or simply because they don't get invited to the cool parties, and none of the cool kids talk to them....who knows.

Social skills are essential to a well rounded individual, and can only be obtained by actually interacting with real people, face to face.

They should truly worry about their future, their education, and their own well-being. They prove time and time again, that they're not prepared to run a business or make sound business decisions, because they've already made decisions that prove that they can't even make sound life decisions, nor prioritize their lives properly.
I agree with most of your post but it beats running a lemonade stand. Personally I wouldnt sign up with a hosting co run by a kid.
 
Actually, I don't think it beats running a lemonade stand.

A lemonade stand requires face to face interaction, and most of all work.

I knew I was going to college for marketing when I was 7 years old and sold $150 worth of lemonade, in Dec. (I wanted to raise my own money for Christmas, so my parents could focus their cash on buying me all the cool things I wanted lol).

I did in fact go to college for marketing....the second time (after I completed college for computers and the Army, the first time).

There is a lot ot be said for hard work.

It really takes working for someone else to not only appreciate working for yourself, but it also teaches you how employees shouldbe treated, and what working as a team is like.

Many of these kids have no real work experience as an employee. So, they don't appreciate what it's like to actually be an employee.

There is more to running a business that simply offer the lowest price. Many of these kids aren't experienced enough to even know that aspect.

The thing to remember is, when something is given to you quickly...when it's taken away, it's taken away just as quickly. Mainly because it was given to you so easily, that you don't appreciate it enough to fight for it.
 
There is alot to be said for hard work. I used to have a carpet cleaning business but before I just went out there cleaning carpets for fast money I worked for a cleaning compamy first and learned alot before going out on my own. I learned most of it was selling and not just cleaning someones carpet. Alot of upsell and I wouldnt have know that if I didnt work for someone first. I made a big profit on selling scotchgaurd and deoderiser.
 
In my honest and personal view, i feel the web hosting industry is plagued by what i like to call "kiddy" hosts, you know.. the kids running hosting on reseller accounts, being unable to support there customers because of school, overselling and the such like - and many dont even know what they are doing anyway IMO.

I have nothing against kids, however im sure they should be doing school work or somthing other than selling cheap hosting and overselling, then running away with your money, im not saying all are like this, i know, but the majority of them are.
 
As with most any other industry...you get what you pay for. People who subscribe to unlimited hosting for 3$/mth can't expect a lot. It's important to check out the company to the best of your ability. Ask for references, ask others for their experiences and don't be afraid to ask for a free trial. I recently seeked a new hosting company after not having had the best experience. I asked a couple buddies, then posted on this site for others' opinions. I had heard many favorable things about the company (Groove Systems) but asked them for a free trial nontheless. I have been very happy so far with their support and service. The moral of the story...you get what you pay for and it's up to the consumer to send the unscrupulous hosting companies a message :santa:
 
Keith said:
But, I have no sympathy for those that choose a new company because they promise great things and you end up getting conned or ripped off in the end. It's your responsibility to make the right choice. That's where education comes into it. If you're stupid enough to risk investing your money into a company/website/service/person you know nothing about, then tough, you should have been more careful. You learn from your mistakes.
But it is hard to tell what is legit within the endless sea of impersonality... that is to say it is hard to tell what is legit due to shameless mimicry in website design and in prose. Autonomy is replaced with carbon copied thought. Buzz words become so banal and redundant that they lose all meaning resulting in vacuous company statements/concepts. Everything is so over-saturated, integrated and tinged with mimicry that it can all muddle together in the eyes of a naive consumer, leaving him overwhelmed and with little evidence of who is authentic and who is a sham.

So yeah... if you want the crux of the problem, it is the escape from individuality (IMO). When companies submit to copying each others images, they start becoming very similar to the uninitiated...because what does the uninitiated really witness past the superficial image that is presented? The viciously enforced fear of authentic personal expression is the starting point of decline within any social scenario... but especially within the laisser faire environment that is the Internet market.

So unlike you, I do have sympathy for those whose choices are obfuscated by the fear of individuality. You call the consumer "stupid enough to risk investing money into a company/website/service/person he knows nothing about," but what about the stupidity of those companies that are so completely lacking in originality that they are unable to provide valid/necessary/appropriate knowledge to the consumer in the first place?

Everyone always says it is an issue of education, but never really attempts to consider what is causing the underlying educational blockades. Consumer education cannot be properly conveyed without autonomous thought/expression and honest transparency in company operations.


Artashes said:
...other immature hosts that backstab their competition...
This section caught my eye, can you please expand on it? The statement has no meaning in and of itself. You act as if "backstabbing competition" is a surprise. Are you aware of the economic system we live within? Capitalism is entirely based on intense competition. There is no way to survive within capitalism without engaging in fierce competition. We are raised to understand this... it becomes indoctrinated; taken for granted; a natural way of life. There are no ethics within the rules of business other than the imagined and self-proclaimed pseudo-ethics that the top dogs attempt to propagate for purposes of keeping their hegemony intact and their subordinate competitors in line.

But anyway, before I start rambling into space..... outside of illegal activity, how would you define the backstabbing of competition? And if you can create examples that don't break the law, how can you condemn said examples when they are perfectly sound methods to engage within as far as the emotionless rules of economics are concerned?


Then came the 19th-century robber barons, and the courts were prevailed upon to define corporations not as get-the-job-done mechanisms but as persons under the 14th Amendment with full civil rights to life, liberty, and the pursuit of happiness (i.e., power and profit)--ad infinitum.

...

As the law treats corporations as "persons", Balkan thought it appropriate to put the various behaviors of these companies under psychological examination. What this psychological study illustrated is that corporations, as "persons" behave and display the symptoms of the clinical psychopath. A psychopath typically does not have a social conscience, is guilt free after committing heinous acts, and will destroy anything or anybody that prevents them from attaining the object of their particular obsession - in this case, the relentless pursuit of profit.
http://www.amazon.com/gp/product/B0...1/002-1227289-1267258?n=507846&s=dvd&v=glance

When an economic system nurtures and promotes psychotic/sociapathic behavior, yet simultaneously (and desperately) attempts to preach humanistic ethics despite overbearing contradictions against any semblance of humanism within its manifesto, where does the problem really lie? Shoving pseudo-virtues down the throat of a deranged psychopath will make him temporarily complacent at best.

The bottom line: complaining of "immoral" practices, such as "backstabbing competition," within a system that is completely based in cynicism and vicious competition is a futile act. Attempting to set a point where the inherent indifference that comes hand in hand with business turns into "unethical practice" will not surpass the state of an argumentative dream in an economic system that is so inherently unethical to begin with.
 
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