What client system do you use?

We are using whmcs but are coding our own management/billing system to allow better flexibility, and security. It also allows us to make the modules exactly how we want them for Proxmox and KVM.
 
To a point but it's to rigid. Really whmcs is ok but for some like us a in-house custom solution is much better.
 
I have customized versions of WHMCS running for everything from SEO, Weight Trainers, Subscriptions, a charity donation place and a hospital collecting outpatient payments.

The power of WHMCS is only limited as to what it is you want to do with it.

Personally, I always find it interesting that people re-invent the wheel for something that already exists and can be modified.
 
Well there is good reason many of the larger companies go with their own in-house systems. Full control over your own code is better for some than relying on a 3rd party.
 
According to ratings and reviews in the industry WHMCS is the leading software however there are many other software that you can count own

Listing some of the popular software:
- WHMCS
- ClientExec
- WHM AutoPilot
- AWBS
- Blesta
- HostBill
- Plesk Billing (ModernBill)

Group A: Include: WHMCS, WHMAP, ClientEXec, Blesta
Group B: AWBS, HostBill
Group C: Plesk billing

Group A winner is definitely WHMCS because it's more advanced in modules, hooks, addons and other support
Group B AWBS is a good solution for Domain Registration and some other services because of more features included, HostBill compared to WHMCS is somehow the same but HostBill has more advanced modules and sometimes they are the first for new ideas for example they were the first billing providing VPS order slider and later WHMCS made that.
Group C Plesk is alone and the reason for that simply if you are providing Parallels products and services so definitely you should choose Plesk for example if your are providing Plesk Windows or Linux hosting or Helm hosting don't think twice Plesk billing is the best but it's not easy to use and configure.

At the end WHMCS has the largest community but not the first in the industry because WHMAP was the first but WHMAP lost so much because of their delay in development. WHMCS is used by most providers, WHMCS is more expensive from others, WHMCS has more strict rules than others and WHMCS has more 3rd party modules than others.

To know the best for you first you should know what type of services you like to provide if it's the traditional CentOS with cPanel/WHM go with WHMCS. If you want more advanced in options specially regarding Domain Management AWBS, if you need something like WHMCS easy-to-use and sometimes get new ideas before others do go with HostBill. For Parallels products your choice is Plesk Billing.

For us we use WHMCS, Plesk Billing, HostBill, ISPBilling & at some places with use AWBS.
 
We are using WHMCS also. We also evaluated HostBill. But they still not provide integration with reseller plan which WHMCS provide since long time. HostBill UI is much better than WHMCS.
 
I currently recommend whmcs it is very simple to use has many useful features for all your billing / client management needs. Also there are some extra features you can add to it which can also be integrated to work with whmcs such as live help.
 
i would say, hostbill is unreliable, they keep playing with the policy and removed monthly licenses, i dont see many people using it either.
 
I have been using WHMCS for 4 years now and don't have any plans to stop using it any time soon. ;)

It is simply a great product that when used properly, it can make running your hosting business A LOT easier.
 
GridVirt said:
To a point but it's to rigid. Really whmcs is ok but for some like us a in-house custom solution is much better.
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Must agree - We coded our own in house helpdesk, and now we are starting to build billing onto it and everything we wan't how we wan't.

Really it works much better for us than something we did not design nor code, we now have freedom.
 
WHMCS & ClientExec here, pretty happy with the recent update on CE but I have to say I never liked Plesk. For some reason me and the big P do not get alone but it could be user error.
 
I have been using WHMCS for over two years now, and I can say they're the best or one of the best in the business. I've tried ClientExec for a couple of months, but then switched back to WHMCS again. Although WHMCS has been going through a lot of painful developments the past few months (getting hacked and with the passwords stolen), I think they're moving to the right track to developing a more secure software in the near future.
 
handsonhosting said:
I have customized versions of WHMCS running for everything from SEO, Weight Trainers, Subscriptions, a charity donation place and a hospital collecting outpatient payments. Personally, I always find it interesting that people re-invent the wheel for something that already exists and can be modified.
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We're a lot alike, in this regard. :thumbup:

I'm a big fan of using something in unintended fashion. I've not used WHMCS for this, but there are other ways to create support desks, billing panels, CRMs, uptime monitors, etc -- often with free scripts, too! You just have to think outside the box (the pigeonhole where the script dev stuck his work).

:twocents:
 
hostthebest said:
I currently recommend whmcs it is very simple
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+1 for WHMCS.

although i think Matt can do with some :help: in Milton Keynes to help him locate his computer as without any support ticket replies, Blog updates, twitter updates or even forum updates since announcing the cPanel partnership i think they have forgot where they placed their computers. :crash::smash:
 
I've always been a big fan of WHMCS. It's very flexible and extendable. Support is usually good (recently it's been a different story). We've used it for years and offer it to our customers on some hosting packages who also like it a lot too.

We've recently started building our own which we plan to phase out WHMCS in the process. Since our rapid growth over the last year, we find some of the things we want to offer is going to be prohibited by WHMCS. Especially with all of the security issues and WHMCS that has also further made us wary about continuing on their platform.
 
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