Phone Support.
We provide phone support at 509-943-3699.
It is normally during normal business hours, only because we are located within our hardware shop, which is opened from 9 to 5. Although, we have technicians here often times after hours who will be here to answer the phones.
I've been debating on a toll-free number ... I don't think we get enough use to need a toll-free number, although, it may be a possibility for the future.
We provide support through an online helpdesk, online conference training room, and message boards. We also have people on AIM, ICQ, MSN, AOL, Yahoo, and IRC. We obviously have email support, too.