cheapdedicated
New member
A month ago Paypal sent us a mail that we had reached a milestone and needed to send proof of Identity and address. This is something that had happened before but I sent my National ID and a bank statement as proof of both. The link to submite the requested details changed to
"Thank you for providing the information requested for identity confirmation. Your account is currently being reviewed. We will notify you once the review process has completed. Thank you for your patience."
Two weeks ago Our account was limited for failure to submit the requested details which we actually submitted. I tried to resend but the link has no such option anymore it just gives the above Thank you message.
We are now stuck with my account limited and despite contacting PayPal support they never respond to any support request. Instead they send an automated message every day with a customer survey to rate our experience with dealing with their support.
I have tried their Facebook and twitter accounts still no help. I tried the community page which has moderators no one has picked interest in our case. How does one manage to get PayPal support to respond to their Support mails?
"Thank you for providing the information requested for identity confirmation. Your account is currently being reviewed. We will notify you once the review process has completed. Thank you for your patience."
Two weeks ago Our account was limited for failure to submit the requested details which we actually submitted. I tried to resend but the link has no such option anymore it just gives the above Thank you message.
We are now stuck with my account limited and despite contacting PayPal support they never respond to any support request. Instead they send an automated message every day with a customer survey to rate our experience with dealing with their support.
I have tried their Facebook and twitter accounts still no help. I tried the community page which has moderators no one has picked interest in our case. How does one manage to get PayPal support to respond to their Support mails?