Overselling Shared Hosting Plans

my 2 cents

We have users on Shared running with no issues up to 700 accounts on a dual Xeon Raid box and have 3 00 on the same machine using heavier applications. We immediately move users around to new machines contact to offer dedicated / Vps solutions. Shared is what it is Shared.
 
Apache will stop you. We use Plesk reloaded so we ran into that little issue Plesk uses very minimal Ram with 900 Clients on it. So they perform very well. CPANEL is very unstable and cheap thats why so many people use it.
 
clearview said:
Apache will stop you. We use Plesk reloaded so we ran into that little issue Plesk uses very minimal Ram with 900 Clients on it. So they perform very well. CPANEL is very unstable and cheap thats why so many people use it.
And it is easy to understand
 
Runder said:
I have had some bad luck with companies that oversell there shared hosting plans. They put you on a server that is bogged down with several other clients including resellers. Does anyone know of any providers that do not permit overselling and if they have some sort of ratio CPU Load wise that they do not allow there servers to reach?
You can check at www.hostww.net . We have a couple of servers and use load managing when we setup the accounts.

Thanks
 
Runder said:
I have had some bad luck with companies that oversell there shared hosting plans. They put you on a server that is bogged down with several other clients including resellers. Does anyone know of any providers that do not permit overselling and if they have some sort of ratio CPU Load wise that they do not allow there servers to reach?


I dont oversell, go to sig for details :)

I just build more
 
i see what your saying.
but , I own a full cab over @ he

upper half is for my use , the lower half i rent out. I like to keep my clients happy and i dont like to overload my servers. slow down will make my client very unhappy and move on to some where else.

I will do what i can to make that server fast ( more ram, updates, upgrade cpu) but one problem that everyone has is over heating. I love to use the must up-to-date cpu but i have to stay w/ p4 northwood as its the most cooler of them all.

All my servers have 16MB cache sata Drives to keep cpu load down... but once i have done what i can i'll just build another server
 
We find that usually a client using too much cpu time is because of one or two badly written scripts, not because they're actually getting enough hits to justify the usage. The clients who have high volume websites generally are the same ones who know how to code well designed scripts.


Since we use suexec for our cgi, we can use pacct to keep track of how much CPU usage each customer uses in their CGI scripts. When one is well out of line, we usually call and inform them of the problem, and offer to sell them consulting to help fix their scripts, plus make other improvements. Of the four ties we've had to do this, two took us up on the consulting, one fixed it himself, and one moved to a dedicated server.
 
Overselling has given hosting a bad name in a lot of circles. We don't oversell, nor do we allow our resellers to oversell. I don't see how especially a reseller provider can actually ADVERTISE that they allow overselling by their resellers (like they're proud of it). If you're reselling, turn and run away from places that allow overselling - you're asking for problems and mad customers for yourself.

The biggest thing (to me) is the ethics of it. If someone PAYS for something, you should GIVE it to them! That's like selling you a "4x4 truck" that was only 2-wheel drive in hopes that you would never use the other 2 wheels! Sheesh - let's be honest here.
 
I disagree with your ethics point, just because a company oversells it does not mean they are not providing the customer with what they purchased. I've always oversold my services, I run 3 webhosting companies spanning 6 servers and not one of them has issues with load times. None of our customers have ever been denied the resources which they purchased.

Ethically I don't think its wrong to use every resource available to offer customers a better service at a lower cost.
 
found this interesting bit of an article that eloquently states what I've been thinking since reading this thread:

(from http://www.discountdomainsuk.com/articles/6/293/0)

If by now you start to see this overselling practice as unfair, I have to point you to another "real life" example: telecommunications companies. They have millions of customers, but if all (or just too many) of their customers would decide to use the phone at the same time, they would not be able to give them all the service they have paid for. I don't know about you, but where I live, the New Year's Eve is a time when the lines get very busy. So busy in fact that it becomes very hard if not impossible to get the tone. You're basically cutoff.

Overselling however, keeps prices at low rates. If there would be no overselling, few of us would have phones and those who would have, would pay some hefty fees to have use them.

Even the bandwidth providers oversell. Sure, just like the other telecommunications companies, they are closely watched by the state. In fact there are strict regulations that they have to obey to.

My point so far is that overselling is not necessarily a good thing, but it's not necessarily bad either. The only problem is that is has to be done right, with careful planning.

That being said, I am not currently overselling but would consider it if done carefully and the right way to give my customers the best value.
 
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