talkwebhosts.co
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Have any of you gotten to the point where you have to outsource your hosting businesses' support? If so how much do you spend on that on a monthly basis?
May we ask whom you used to outsource with?blacknight said:We used to outsource part of our support to somebody, as he was specialised in the area, but we are considering revisiting the entire area again now.
My main concern with any kind of outsourcing is quality.
We pride ourselves on offering clients a very high level of technical support and service, so we need to be able to ensure that anybody who works with us, even on a contract basis, is able to fulfill those criteria.