PureVoltage
Member
The biggest thing you want to make sure is that it's Tier 3+ has 24/7 support onsite and don't charge you for reboots and basic tasks.
At the end of the day anything can happen and there can be some downtime, however we've noticed over the years remote hands is one major factor that many miss.
It's useless being in a remote data center if they don't have staff 24/7 we see this a lot in New York people requesting remote hands from us because their data center is lights out with no techs onsite.
At the end of the day anything can happen and there can be some downtime, however we've noticed over the years remote hands is one major factor that many miss.
It's useless being in a remote data center if they don't have staff 24/7 we see this a lot in New York people requesting remote hands from us because their data center is lights out with no techs onsite.