Livezilla gone from Freeware to 1000 euros

Time to do some looking around again. LiveZilla has worked well for us, but this seems like a huge jump from FREE to this price model.
 
Steve-Hostirian said:
Time to do some looking around again. LiveZilla has worked well for us, but this seems like a huge jump from FREE to this price model.
Click to expand...

i know it is unreal their method.

i am still using version 3.3.2.2 so i dont know the EOL for this before they force upgrade to version 4 .

i have tried http://www.comm100.com/ and
Mibew Messenger

both are free comm100 actually host on their own servers
both are good but i like livezilla
 
Dam now that is beyond a joke!

Why do these people think everyone can afford stupid prices for software?
It's becoming stupid.
 
well if they say that i must upgrade from 3.3.2.2. to version 4 and pay them, well i will tell them exactly where they can stick their software.

100comm
Liveperson
volusion
mibew

are all free alternatives
 
easyhostmedia said:
well if they say that i must upgrade from 3.3.2.2. to version 4 and pay them, well i will tell them exactly where they can stick their software.

100comm
Liveperson
volusion
mibew

are all free alternatives
Click to expand...

Must agree, do not pay such a stupid fee.

If they asked for £50-£100 for upgrading fair enough, but 1k in euros is pathetic imo
 
The real cost is not the price itself, and it actually depends on how often they will switch from one major version to the next.

Also, they have quite some userbase by now. Going from free to paid, even if the price would be $2, would still mean a huge reduction in the number of users. The optimum sale price in order to maximize profit must be quite a bit higher. We should not forget that users having years of familiarity with this piece of software will be reluctant to change, and thus will be more likely to pay up, especially if their business is doing OK.
 
hist6 got this from them


Thanks for your email.

No, we don't send you any invoices.

LiveZilla 3.x was free and remains free. You can use it for free as long
as you like to.

However, LiveZilla 4.x is not free anymore. If you like to update, you
would need to buy a license (starting at 69€).

Hope this helps.

Thank you for your interest in LiveZilla Live Support!

Please don't hesitate to contact me if you have further questions.

Mit freundlichen Grüßen / Best Regards,
LiveZilla Support
Click to expand...
 
just found out that livezilla is not going to provide any updates to the 3.x branch, which means if the dev has stopped, then remaining with the software is moot
 
I'm not too sure where to sit on this one in all honesty as they are certainly with that figure (depending on the operators a company has) working out more expensive than the big names such as kayako and say zopim.. which was popular for some time... which certainly have better features in terms of whmcs and various bits and bobs....

It could be a bad move as I suspect the user base will drop more than expected just as spotify experienced.. their saving grace was new users who didn't know any better somewhat... whereas I doubt that will be the case for livezilla
 
Livezilla has a decent reputation but if you are going to have to pay now then many will be looking for a better product with better features. I don't know if that is a good move for them.
 
HogWildMark said:
That last I read a couple of days ago LiveZilla was still FREE. However they do offer some features at a premium cost.
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if anyone has version 3 installed then this will remain free, but their will be no support available for this from livezilla and for the time being they will provide security updates, which they will review in 6 months time.

if anyone downloads livezilla now they will get version 4 on a 14 day free trial then after that they will have to pay per operator


https://www.livezilla.net/premium/en/?action=preview
 
For big corporations or rich infrastructure this cost is minor. but for 1 operator for a small business this could be a unrealistic cost. The best thing that made their services great was it was free. Now it is far from free and the question is, how does LiveZilla compete in the paid market. I recall that they had continue updates with security and encryption patches. This tells me that even though alot of though went in to their system that they have made mistakes in the past. Last thing that any company wants is a insecure system that may cause problems in the future.

I no way am I saying this is the case with livezilla but I hope that there is less gaps in their security as the past has shown.
 
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