Favorite Datacenter?

ThePlanet is my favorite datacentre in the USA by far! :).

Love them! :D.

And a datacentre that I dislike is BurstNET, I really... do not like them. Bad support (no support on weekends! Ahrg!), bad network reliablity, it could have just been my experiance with them, but I'm certantly not going back to try again, that's for sure.
 
ThePlanet seems to have the best rep around these forums... is EV1Servers hosted at ThePlanet or is EV1 it's own?
 
Ev1 and Rob Marsh hmmm can't really say anyting about that. I guess I respect the servers but for sure not him as an individual what so ever.
 
I dont remember the name, but It was located in Seattle Washington in Fisher Plaza. The reason I liked it was because of how close it was to me (I uesd for GameServers so Ping was a biggie). Only problem was the prices are way too much because theres only like 1 Data Center in Seattle.
 
I've heard alot from both EV1 and ThePlanet at this point I'd go with ThePlanet but have to do alot more research before I EVER purchased a server from either one of them. Personally I think I'd go with a smaller host as support is usually faster, and alot more personalized. Support at ThePlanet seems to see you as money not a person.
 
TheBush said:
I dont remember the name, but It was located in Seattle Washington in Fisher Plaza. The reason I liked it was because of how close it was to me (I uesd for GameServers so Ping was a biggie). Only problem was the prices are way too much because theres only like 1 Data Center in Seattle.
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Internap has a Fisher Plaza facility was it them?
 
Rivisio said:
Support at ThePlanet seems to see you as money not a person.
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Support has been great latley. :).

I needed help with something and told him I couldn't afford to pay for a tech for 1 hour to fix it and he fixed it himself and didn't charge me :).

And that ticket was answerd within a matter of minutes.
 
must of got a nice tech, my friend had a failed harddrive and it took him 30 minutes to get someone to even talk to him. They than said can we please see the money upfront for the technician fees and new harddrive... than we'll start working on your server.
 
Rivisio said:
must of got a nice tech, my friend had a failed harddrive and it took him 30 minutes to get someone to even talk to him. They than said can we please see the money upfront for the technician fees and new harddrive... than we'll start working on your server.
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That's wrong, they arn't ment to charge for hardware failures. :eek:.

He should have reported that to someone of higher ranking at the datacentre.
 
Rivisio said:
must of got a nice tech, my friend had a failed harddrive and it took him 30 minutes to get someone to even talk to him. They than said can we please see the money upfront for the technician fees and new harddrive... than we'll start working on your server.
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May be its possible your friend got a poor tech, we have never had an issue with the planet.

When ever we have had to call them (So far anytime we call them its because hey called us first)
We are alway put right thru to a tech and and with in minutes of giving them the IP of the server in question we have things working or resolved.

Most times they will call us if they see a ssh flood on one of the boxes or even see a spike in bandwidth.

And for the most part a call to sales will fix just about any issue.

You should try to steer clear of the chargeback in just about any case but the most extreme.
 
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