nocturnalhostin
New member
I was just wondering if this was something any hosts were doing to bring a value added service to there customers - after all, there are many many many computer users who are beyond manufacturer's support offerings....
I'm just kind of wondering because I know that ISPs often get stuck with this type of issue...do any web hosts support the customer's client/pc issues?
Specifically, a customer can't connect to the FTP server to upload their files - would anyone walk them through checking firewall/router/passive mode/winsock/restoring network settings/etc?
I'm just kind of wondering because I know that ISPs often get stuck with this type of issue...do any web hosts support the customer's client/pc issues?
Specifically, a customer can't connect to the FTP server to upload their files - would anyone walk them through checking firewall/router/passive mode/winsock/restoring network settings/etc?