RunCloud has spent nearly a decade simplifying server management for people who resell hosting, and at CloudFest Americas its CMO and Head of Product, Rajendra Zore, previewed the next two products. It was the team’s first CloudFest.
Zore said RunCloud powers around a quarter million servers and more than half a million applications, with users in more than 130 countries. The US is its biggest market, followed by the UK and Europe, then Indonesia, Malaysia and India. Over 80% of users are agency owners and resellers. The goal, Zore said, is simplicity: “We’re not reinventing the wheel.”
The first new product is Arch, an end-to-end hosting platform with a CRM, billing, a package builder for VPS and website plans, and deployment tools. It targets resellers who want to run a white label hosting business on their own bare metal, and Zore said the Arch name does not even have to show. RunCloud today is a SaaS, but Arch will be self-hosted. Customers install the agent and the hub on their own servers, so the data stays with them, a priority in privacy-minded countries.
The second is Spyd, an AI agent that works like a system administrator on duty around the clock. Zore said the name blends spy with daemon, the background process, and he admitted it also sounds like Spidey, which suits a Spider-Man fan. Spyd learns how each server behaves, predicts problems such as a disk running out in four days, and explains what is going on. It then waits for approval before fixing anything. Most of the time it stays quiet, filtering out routine noise like login attempts. Its memory is local, and users are not locked into one frontier model.
Both are still in development. Zore is aiming for a public release in the first quarter of 2027, with per-server pricing he called predictable. Spyd will come built into Arch, and RunCloud subscribers will get it without a separate subscription. A group of CTOs in Malaysia is already running a six-month test of Spyd.
The trip was not a push into North America, Zore said, since the US is already RunCloud’s largest market. Friends kept attending CloudFest, so the team came to see it and found the trip worthwhile. They met domain and data center companies, and some competitors. Decision makers who want to talk can find Zore on LinkedIn.
