Recent content by thcservers

  1. thcservers

    VPS or Reseller?

    Affordable and convenient for a start-up? I would say Reseller over VPS. But it kind of depends. It depends on the resources you need, if the plans are scalable, if the hosting company provides support to your customers, if the VPS is managed and if your clients need special requirements that a...
  2. thcservers

    Webpages Instant indexing in google search engine

    If it's not being indexed, you should also try Request Indexing in Google Search Console - URL inspection. That should tell Google you have a new page and it has to crawl it.
  3. thcservers

    Increase website traffic

    On site SEO and off site SEO - I would probably place those two in top positions for organic traffic. Yes, content is key when it comes to organic traffic, but it also needs to be a bit optimized around keywords you are trying to compete for. Social media and forums that target your niche is...
  4. thcservers

    Fixing the client?

    Whenever I can, I try to educate the customer - be it via Live chat or the Ticket system. I let them know what I am doing on their service and why I am doing it. In some cases, it has helped with reducing the client's number of support requests. But, most of the times, they just open a ticket...
  5. thcservers

    Issuing Refunds to Accounts Terminated for Abuse

    We provide no refunds to customers that have received abuse reports or have uploaded malicious content on our servers. We also do not provide them with any backups of the files if the abuse was related to phishing or scam. It's stated in our Terms under what conditions we offer refunds. We don't...
  6. thcservers

    Best domain provider ?

    We've been reselling from ResellerClub ever since the website was created. At first, we were under WHMCS Domains, and our rates weren't that great. But once we were direct resellers, we got good deals and pricing is fairly good. We also tried other registrars, but ended up moving all of the...
  7. thcservers

    The Good and Bad Sides of WordPress Plugins

    Agree with S4 Hosting on this one. Don't install and active plugins just because you read about it somewhere. Audit your website and see what you need. Choose the plugins based on user reviews and updates. My all time favorite plugin, that I think a WordPress website would need, is Yoast SEO -...
  8. thcservers

    BitNinja vs Imunify360

    We used both Bitninja and Imunify. First, we had Imunify, just because Bitninja was kind of expensive to use it on all our servers. Later, when we made some changes and adjusted costs and became resellers, we changed over to Bitninja. Why? We found that we actually needed more protection from...
  9. thcservers

    Disavowing bad links

    We've had our own experience with the disavow tool and what John Mueller had to say about it. We've experienced a lot of negative backlinking towards our website. At first, we had no idea what was going on. We were monitoring the keywords, but not the backlinks/anchor text. When all of a sudden...
  10. thcservers

    Starting a New Web Hosting Business

    It depends on the budget you have when starting a new hosting business. I'm going to address those of you that start with a lower budget, where you don't have enough money to do advertising. We found that most of our customers came via word of mouth. That's probably how most startups start...
  11. thcservers

    Whmcs vs Hostbill

    How did the migration go? Asking this because we're going to change WHMCS with HostBill. Did you ask them to make the migration from WHMCS, or was that handled internally? As for support, are they okay on the long run? Seeing you posted in 2021, I guess you have an idea of how okay they are...
  12. thcservers

    Which dedicated hosting providers are now accepting cryptocurrencies

    We've also been accepting crypto for some time now (years). We've not limited ourselves to it, as we do accept other payment methods, like PayPal or credit card. To be fair, crypto payments are quite alright and depending on the payment processor one uses, you can choose to keep the crypto when...
  13. thcservers

    Whmcs Payment Methods

    We've got a wide variety of payment methods implemented in WHMCS. This is because the customers were asking for them. We're accepting PayPal, Credit Card, Crypto. Perfect Money and PaySafeCard. Recently, we've encountered some issues with Crypto payment processors and had to change the...
  14. thcservers

    Dedicated or VPS

    It actually comes down to what you need. A VPS might not be an option to run your app, since it is somewhat limited. Having a dedi on the other hand gives you much more freedom in customizing it. If your website is not that picky when starting up, then opt in for a VPS that suits your basic...
  15. thcservers

    what is the difference between shared hosting and wordpress hosting??

    WordPress hosting should be hosted on specific webservers, like LiteSpeed and have considerable higher resources than normal shared hosting. Also, addons like WordPress toolkit, custom cache module, and specialized WordPress support should be just some of the differences between normal and WP...
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