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Operating a Web Hosting Business
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Customer Service and Support Issues
A forum for discussing customer service and support issues from support software to advice about supporting your customers.
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H
Alternative to live support
Harry jack
Jun 13, 2016
2
Replies
20
Views
7,371
Oct 7, 2016
HostCheetah
H
M
Do you reward existing customers?
MarkPoppen
Oct 20, 2014
2
Replies
33
Views
11,840
Sep 28, 2016
EuroVPS
E
G
Using a Forum as a support
GCSolutions
Apr 22, 2013
2
3
4
Replies
66
Views
19,769
Sep 10, 2016
WWTSLarry
W
M
3rd Party Support Services
morph
Mar 2, 2016
2
Replies
21
Views
6,189
Sep 10, 2016
WWTSLarry
W
S
Zopim Live Chat?
Sidular
May 11, 2013
2
3
4
Replies
75
Views
23,943
Mar 24, 2016
cheapdedicated
C
Y
Chat service online
yoni
Jun 25, 2014
2
Replies
25
Views
8,999
Mar 1, 2016
LiveChatAdam
L
M
What are some things that absolutely need to be in your KB?
MarkPoppen
Sep 3, 2014
2
Replies
27
Views
7,687
Feb 2, 2016
easyhostmedia
A
Detected processes that are running outdated binary executables
andrewmilton
Nov 8, 2015
Replies
4
Views
6,218
Nov 21, 2015
andrewmilton
A
N
Best Live Chat Software
new2webhosting
Feb 8, 2013
2
3
4
Replies
70
Views
19,970
Apr 21, 2015
rfwilliams777
R
WHMCS discontinue Mobile Edition
easyhostmedia
Nov 1, 2014
2
Replies
24
Views
9,030
Feb 2, 2015
easyhostmedia
Z
Lightweight livechat software
zomgmike
Oct 9, 2014
Replies
7
Views
3,687
Jan 31, 2015
Mike@WL
M
V
Gmail’s spam filters
vegas
Aug 10, 2014
Replies
11
Views
3,893
Sep 11, 2014
vegas
V
Breezi Support stinks
easyhostmedia
May 11, 2014
Replies
7
Views
3,543
May 12, 2014
easyhostmedia
H
How do you feel about outsourcing?
HostingKing
Jan 23, 2013
2
3
Replies
54
Views
13,989
Jan 27, 2014
NodePacket
N
Z
Gtalk integrated Chat
zahiid
Jan 16, 2013
Replies
19
Views
6,125
Jan 5, 2014
BeltHosting
B
R
How to Provide End User Support
RH-Jordie
Jul 18, 2013
2
Replies
27
Views
8,228
Nov 17, 2013
Jump systems
J
A
using non local support
azzavps
May 5, 2013
Replies
14
Views
3,869
Oct 27, 2013
HN-Alejo
H
S
Most random live chats
SolidShellSecur
Jul 16, 2012
Replies
17
Views
6,208
Sep 29, 2013
dedideals
D
R
How do you train your support techs?
RH-Jordie
Jul 20, 2013
Replies
15
Views
5,623
Aug 25, 2013
Alex - A2 Hosting
A
Is anyone here using GTMetrix?
SenseiSteve
Jul 1, 2013
Replies
3
Views
2,924
Jul 11, 2013
Shine Servers
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