Why don't web host run offsite backups?

ScarabWeb said:
It is mostly the clients responsibility to run backups. If you want that the host will do this for you - most host provide fully managed support which includes backups

Regards
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backups are not usually included even with managed services, on ordering you will always find an option to add this at an extra cost.
 
Offsite Backups might cost too much and it's best for you as a company or a individual to back your stuff up if your data is important to you and your clients.
 
Most do, they should, we do anyway it is the best practice.

But always take your own, you never know do you, but if the accounts are huge 10gb+ then it may get left out depending on what their plans include
 
when you say "off site backups" do you mean, backups to another server...??

If so, i thought this was a must, in fact, we take backups, and store them to multiple places
 
It's better for you as a hosting company to provide backups since many people forget to make backups and it saves your client money in the long run.
 
fastneasy said:
It's better for you as a hosting company to provide backups since many people forget to make backups and it saves your client money in the long run.
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You ask any host and they will always state it is the clients responsibility to make their own backups. It costs a hosting company to make backups to offsite facilities, so if a client was these then why should the client not pay for these.
This is why when a client signs up with us they are offered a £2 a month backup option, which would give them rights to request a backup which if needed we will restore and if they dont take this option and want a backup then they are charged a one off £15
 
Ya. True. It should be the clients responsibility for sure but offering a backup option at the start would make the client either pay for backups or be more willing to be responsible themselves.
 
fastneasy said:
Ya. True. It should be the clients responsibility for sure but offering a backup option at the start would make the client either pay for backups or be more willing to be responsible themselves.
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That's why i chose to offer at £2 a month, its not that expensive and makes no difference to us as we take daily backups anyway, but i have seen some clients not take this and ask for a backup and end up paying the £15 and then i find the clients add the backup service to their account as an addon, so if make them think.
I even have clients who make their own backups but still pay the £2 a month
 
That is odd, I have been through many listings and most if not all of the hosting providers include off-site backups as part of their hosting features. It is always best to perform your own backups though.
 
A lot of smaller hosts only have a single location which makes offsite backup hard... as providers grow the list of services they can grows.....
 
We do provide backups, both online and off-site. It is customer's right and our responsibility to have their content safe. We offer FTP storage space on our servers or allow saving backups to external off-site storage like HDD's or DVD's, which is easily done via cPanel. We do everything to keep our client on the safe side.
 
There is alot of post here, so I admit, I didn't read them all except for the front page.

As for why host don't do offsite backups, because running backups causes spikies in bandwidth which increase the cost, however that doesn't mean host don't do it. I know plenty of host who run offsite backups.

Also I know some host run onsite backups on a local network to preserve bandwidth cost since alot of datacenters are designed to stand up to nature.

Bottom line is: All webhost or should encourage all their customers/clients to take daily/weekly backups on their own as a precaution, because host do not take backups for their clients sake, they do it for the host sake just incase of server failure etc; but that doesn't mean a host won't provide those backups if they are available.

That is my thoughts on it
 
 
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