Whmcs

1 . Does it offer live chat apart from knowledge base and help tickets..?
its been aske as a feture request

2 . And do they offer instant alerts using SMS for help tickets..? works with My phone txt msg
 
We have been using WHMCS for a couple of weeks we use to use modernbill but a couple of years ago. I love WHMCS it is simple and does the job not much more I could ask for.
 
Its the worst I have every seen. ClientExec beats WHMCS round in all.

ClientExec seriously has an awesome user-interface and does help clients, but WHMCS looks like helping out WHM rather than your clients... lol ;)
 
I am trying out WHMCS on my website. I like it, and have had nothing but positive comments from friends on it. I like the design of it as well. Does anyone have any experiences with this software that they would like to share?

I used everything from client exec to modern billing. They all suck compaired to whmcs.
 
When i started in the business i used clientexec , i soon changed to whmcs as i could see from the trial of it i started with it was a all round complete automation system It handles everything from customer signup to payment , account creation and more. Gives me more time to manage the server and provide a greater level of support to my clients
 
I decided yesterday that it was time to get a new billing system since Modernbill seems to be going down the hill and I need a system that is updated on a regular basis and has the potential for new features without waiting years.

So yesterday I decided after looking at several billing systems to go with WHMCS. I have nothing but good things to say about it. The import process was great and only needed a few tweaks to get everything worked out and ready to run live.

It some great new features and now the full Kayako integration it even makes a better system that it has in the past. WHMCS has a very promising future and I see great things coming from this software on a regular basis.
 
WHMCS is excellent and it is easy to use --
check out the new shopping cart feature in whmcs 3.5

we will be rolling out 3.5 soon.

You can really customize it. Our design team did an excellent job with ours
 
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I just started evaluating WHMCS myself for a client and I am absolutely impressed with this pacakge! It's very clean looking, the install was a breeze and so far all the functions just seem to work.

I couldn't even get modernbill installed let alone trying to get it to work!
 
I use it and I'm real happy with it. Nice clean interface, easy to use and install. Good support and updates, has everything I need.
 
I love using whmcs because of it's ease of use. I also like that it tells you the codes to use to offer domain lookup and registration on the main website. And the support system is a plus!
 
We used to use WHMCS, I loved it, but I built a custom php solution which is less complicated, does exactly what we want and is a whole lot faster. Having said that, I still work with WHMCS (integrations for people).
 
I just wish it wasnt a monthly fee and the main license wasnt so High. I dont do that much business as most of my hosting is done on the side. but its definetly a must have.
 
Yeah whmcs rocks. I've been using mine for 3 years now, and I wouldnt recommend any other software to handle my clients.
 
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