BlackStorm
New member
Hey,
I am going to buy a new script, maybe a few will be needed.
There are 2 main things:
1. Billing/Management
I need something that new customers can use to order a new account, save the information for me to view and then setup their account and have all details available that are needed.
I would also like it to be able to get the payment automatically for paypal payments, and allow the user to make their payments without me having to do anything, through 2CheckOut.
I want the script to send out an invoice monthly (Or whenever payment is due) to the customer and also allow me to view this (so I can print off a hard copy)
I also want this script to manage all clients so I can get all details for clients when needed, easily and quickly.
2. Support
I would like to change scripts for live chat and helpdesk, I would prefer to have both in the one so its easier to manage support.
Something which has different levels of access so I can allow other people to reply to support tickets, but limit what they can do.
For live chat, I would like it to show good stats on the users that are creating a live chat session, including what page they are on, where they came from, how long they have been on the site etc.
-----
Thats the things Im looking for so hope someone can give me some suggestions and why you are suggesting the script(s) so I know whats good, and whats bad about it.
Also, I would like to get each script for either around $150 maximum each, or a leased monthly/yearly license (I would really prefer owned, I dont like having to pay things monthly or yearly)
So some people have good suggestions within my budget!
Thanks,
John
I am going to buy a new script, maybe a few will be needed.
There are 2 main things:
1. Billing/Management
I need something that new customers can use to order a new account, save the information for me to view and then setup their account and have all details available that are needed.
I would also like it to be able to get the payment automatically for paypal payments, and allow the user to make their payments without me having to do anything, through 2CheckOut.
I want the script to send out an invoice monthly (Or whenever payment is due) to the customer and also allow me to view this (so I can print off a hard copy)
I also want this script to manage all clients so I can get all details for clients when needed, easily and quickly.
2. Support
I would like to change scripts for live chat and helpdesk, I would prefer to have both in the one so its easier to manage support.
Something which has different levels of access so I can allow other people to reply to support tickets, but limit what they can do.
For live chat, I would like it to show good stats on the users that are creating a live chat session, including what page they are on, where they came from, how long they have been on the site etc.
-----
Thats the things Im looking for so hope someone can give me some suggestions and why you are suggesting the script(s) so I know whats good, and whats bad about it.
Also, I would like to get each script for either around $150 maximum each, or a leased monthly/yearly license (I would really prefer owned, I dont like having to pay things monthly or yearly)
So some people have good suggestions within my budget!
Thanks,
John