What is it with these Company kids.

[HostOX]

There was a webhosting company that were all made up of a group of friends. You know when one gets offended, everyone else has to get involved.

I mentioned only briefly all the downtime that the server was experiencing lately on the support forums, and before I know it, one of the mods was accusing me of harassment because I mentioned the admin's name in my complaint.

It was absolutely ridiculous to watch. Thankfully, that company didn't last long, I wonder why.

Though they never named ages, the sheer immaturity of these folks led me to believe that they couldn't be older than arrogant teenagers or college students trying to make it big on the net.

One of their responses was you were being "vulgar". According to the tickets you posted, I didn't see anything that would be deemed vulgar in your communications with them.

Unless you edited your tickets before posting them here, I'm not understanding why they would say that. Informing a company you would just like a refund because you feel they are providing poor service isn't normally considered being harassing or vulgar. :uhh:

No company will tolerate a client being harassing, vulgar or abusive in any way to their staff, but after reading your tickets and responses, I'm just not seeing it.

Well, it was slight, but it was vulgar, maybe 1%... wow... Yeah, they might have overdone it a bit, but you did send tons of the same replies again and again. Just chargeback and leave if it's not working.

They do have a 99.99% Uptime guarantee shown, but can't find it in the Terms of Services... That should be there...

This is common tendency nowadays. Most of the providers have no passion, all they want are mostly money. Of course money are important, but creating company without deriving satisfaction from it is big mistake.

We should examine carefuly provider that we want to assosiate our time and money with. Reading opinions, reviews, having a talk with support team and asking about variable things might simply reduce strees and money loss. Poor host will be eliminated quickly from our list if opinions about him are negative or it's support team is rude and unqualified.

Well I moved on a while back now, the server still keeps going down for 8 hours a day LMAO :agree:

Vulgar yes, that made me laugh very hard, oh well, they can do as they wish, I have no time for charge backs, either they refund me or I move on end of, prefer just to be happy and keep my business going.

It was only used for a master node, not the most important, but when you have 100+ VPS clients and one want's to reload their OS, and it becomes regular, it gets hard to cope with.

Passion has left the industry 100%, I spoke to one guy, and if you are not thinking about money all the time you are not a real 'business' man, that made me laugh too.
Nothing but crooks in the industry, money driven greedy people.

They must go.

 

[yes123no]

I ordered a VPS at a Company, only for little things nothing that needs to be amazing.

So I bought it, got it, and was all ok to start.

I ended up in the space of a month, having 5-7 outages all lasting over 1-5 hours at a time! :crash:

I then Complained about it, and asked what about a refund etc, they said our terms deny that request which is ok and I agree there.
But because I said my service was rubbish, and I had multiple downtime that I was 'harassing them'.

Then I said I will file a dispute in paypal if I must, it is only fair since I am not getting the service they advertise, and the downtime and speed is ridiculously poor.
So then I was classed as 'making threats'. They now saying we wish to part ways.

I do not get it with Companies these days, they seem nothing but kids a lot of them, very defensive when you want to leave or get a refund, and cannot take any critisism or feedback on there product unless it is all good.

They really drive me potty, anyone else had some experiences similar? They love to use their power as a Company don't they.
I have passion for what I do in Business, however it seems to be not there anymore for most places, it seems to be driven by cash only.
:crash::smash:

Your time is also money, if you spend too much time to ask refund you are actually starting to lose more money.