Web Hosting problem :(

Good luck with the move. Don't forget to tell us which hosting provider you picked to be the next home for your website. :)
 
easyhostmedia said:
maybe but as i am no coder or developer i dont know what coding etc. to use
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This shouldn't be a "coding" issues, as in programming within a users site. This is a standard .htaccess file edit;

RewriteCond %{REMOTE_HOST} !^123\.456\.789 (this is the IP number of the client)
RewriteCond %{REQUEST_URI} !^/maintenance.html
RewriteCond %{REQUEST_URI} /(.*)$
RewriteRule (.*) /maintenance.html [R=301,L]


So basically what you've done is redirected anyone who access the site to the file name "maintenance.html" which is a file that you would create to let people know that there's an issue with the site. The FIRST line says that if the IP number matches that number, then bypass the rules and just show whatever page is being requested.

Believe me, your clients will appreciate that you took the time to make this edit rather than just suspend them and block all access to their mail, control panel, databases etc, and pretty much held them hostage until you decide to make a backup file and release them.
 
handsonhosting said:
This shouldn't be a "coding" issues, as in programming within a users site. This is a standard .htaccess file edit;

RewriteCond %{REMOTE_HOST} !^123\.456\.789 (this is the IP number of the client)
RewriteCond %{REQUEST_URI} !^/maintenance.html
RewriteCond %{REQUEST_URI} /(.*)$
RewriteRule (.*) /maintenance.html [R=301,L]


So basically what you've done is redirected anyone who access the site to the file name "maintenance.html" which is a file that you would create to let people know that there's an issue with the site. The FIRST line says that if the IP number matches that number, then bypass the rules and just show whatever page is being requested.

Believe me, your clients will appreciate that you took the time to make this edit rather than just suspend them and block all access to their mail, control panel, databases etc, and pretty much held them hostage until you decide to make a backup file and release them.
Click to expand...

thanks i assume i create the .htaccess file in the [Home]/root of my VPS
 
You'll actually put this file into whatever user directory is exploited.

For example, if I had a client with the username "barbie", I'd put the .htaccess file into the /home/barbie/public_html folder

This way the user is still able to access their entire site (from their IP) but it's blocked to all other users. The "maintenance.html" file would also be in the /home/barbie/public_html folder, but you could reference any file in any domain if you wanted.

The final touch would be that you create the .htaccess file owned by "root:root" - this way the client is unable to modify the file and must request you to make the removal of the file once you've verified the exploits are removed.

We use these methods on a regular basis at Hands-on Web Hosting main for sites that have been compromised (wordpress exploits, forum exploits, shell scripts uploaded, excessive CPU/Memory issues) - it all depends on the case, but this method is a very simple way to allow the user to still access their files to help repair the issue and at the same time block all outside users from being able to access the site other than the designated page.
 
50,000 indexed pages, now down to 6600..
They haven't answered and it's been over 30 hours.

I thought godaddy had the best customer support, but wow..
 
ghufran1 said:
50,000 indexed pages, now down to 6600..
They haven't answered and it's been over 30 hours.

I thought godaddy had the best customer support, but wow..
Click to expand...

Google don't just stop indexing 10's of thousands of pages, also if your website is suspended where are you getting these numbers from?
 
You check it through site:smartbananas.com or any other website, btw site back up for the time being :D

Now deciding on host :)
 
@PKhost, my site has been down for the past 10 days and google deindexed 44000 odd pages, but anyways i'm happy i'm back online, thanks everyone for the help ! Really appreciate it!
 
ghufran1 said:
Would they allow 2.5 million rows?
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I have no clue. But, since you do not have a lot of time for a full scale homework in the face of detailed research, your best approach would be to right down 3-5 questions that are the most important to you, that would guarantee security and well being of your site (they can be tech-specific questions) and approach a few hosting providers that you like.

Whoever provides the most satisfying and knowledgeable response can be the host for you.
 
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