Users not Paying
- Thread starter Xiest
- Start date
There should be a payment policy on your website, if you haven't. Always have in your ToS the situations in which you are allowed to close a customer account.
Personally, people receive their account upon payment, so no problem on that part. This will solve most issues.
I usually offers a % off on first orders promotions. This forces a payment, even if there's 50% off which is like 6 free months if someone's first order is for a year. This also reduces problem, as you know people who order have the means to pay afterward. I believe this is why companies like Hostgator have $0.01 on first month promos or other symbolic fees. It tells them people have a credit card or other mean of payment.
Just an example, a kid with no credit cards but who can make websites could for example jump around using free hosting offers and change every few months when his 3 or 6 or whatever months of free hosting expires and do this again. He may even transfer a copy of all his files and then switch nameservers A FEW DAYS before his previous hosting expires. This would minimize downtime.
A money back guarantee is also good.
But in all case, even for first time customers, there SHOULD be a payment done just to be sure customer is trustable and may become a long term client.
I haven't got any difficulties getting my first clients, even if I offered no way to try without paying. Making a low first time payment is the best way to go if you want people to try you and will minimize risks for you.
Personally, people receive their account upon payment, so no problem on that part. This will solve most issues.
I usually offers a % off on first orders promotions. This forces a payment, even if there's 50% off which is like 6 free months if someone's first order is for a year. This also reduces problem, as you know people who order have the means to pay afterward. I believe this is why companies like Hostgator have $0.01 on first month promos or other symbolic fees. It tells them people have a credit card or other mean of payment.
Just an example, a kid with no credit cards but who can make websites could for example jump around using free hosting offers and change every few months when his 3 or 6 or whatever months of free hosting expires and do this again. He may even transfer a copy of all his files and then switch nameservers A FEW DAYS before his previous hosting expires. This would minimize downtime.
A money back guarantee is also good.
But in all case, even for first time customers, there SHOULD be a payment done just to be sure customer is trustable and may become a long term client.
I haven't got any difficulties getting my first clients, even if I offered no way to try without paying. Making a low first time payment is the best way to go if you want people to try you and will minimize risks for you.
Alwaysget money for the service you provide. If you think giving away 6 months free is a good thing to do than give it away with 6 months of service: "Pay for 6 months, get 6 months free!" Then you;ve established a value for your service and a payment method with the customer. When thier service autorenews you can collect from the same payment method and not have to chase after people for payment.
greatseeder
New member
If you want to make something free.. don't. You'll attract the wrong type of people that are just looking for these deals. To check their credibility make it 0.01 USD or something. People that aren't really interested, well just because it said FREE. Will go away..
Also make sure nothing is setup before payment is in. That's something I have never seen.. especially in the hosting industry. It's an open door for hackers that really like to make use of these deals.
Also make sure nothing is setup before payment is in. That's something I have never seen.. especially in the hosting industry. It's an open door for hackers that really like to make use of these deals.
I was thinking about it very long but was not able to formulate it in such short way. Absolutely agree with you. :thumbup:
To be honest that's just as bad.
It's like walking into a store - it's not buy one get one free, but just get one free.
Offers such as this (free service with no strings attached) or generally $1 offers attracts abusive clients.
You should rethink your marketing strategy.
It's like walking into a store - it's not buy one get one free, but just get one free.
Offers such as this (free service with no strings attached) or generally $1 offers attracts abusive clients.
You should rethink your marketing strategy.
monhosteur
New member
Giving services for free (even for one single hour) is a bad idea nowadays, because you will have a lot of hackers, of frauders and bad customers that will want just to try their desctructive scripts on a professional hosting server. Some of them do not even have a credit card, or live in a country/region where payments can not be made via internet.
The best way in my point of view is to give them the possibility to sign up for a small amount (for example 0.5 $ for 6 months). By doing this, you have the ability to verify their identity (via PayPal or your payment processor) and are sure that they are not frauders or duplicate accounts.
In addition to this, PayPal has an automatic subscription option. You can ask them, at the moment of the checkout, to authorize you to renew their account automatically
The best way in my point of view is to give them the possibility to sign up for a small amount (for example 0.5 $ for 6 months). By doing this, you have the ability to verify their identity (via PayPal or your payment processor) and are sure that they are not frauders or duplicate accounts.
In addition to this, PayPal has an automatic subscription option. You can ask them, at the moment of the checkout, to authorize you to renew their account automatically
MeteorPages
New member
If you want, why dont you do something line, a dollar trial. They pay a dollar to get the trial, and can upgrade after it has expired 
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