Ok.. let me give u a detail feed back about them
I have a site hosted with them. I got the account when they use to offer 5GB space with 50GB bandwidth. At that time, their support was good if not excellent. I didn’t have any big problem and everything seemed to be perfect.
Their support is “Horrible” now, most of the time you have to wait 20-30 minutes to get an operator and even then at the end he will simply say “Please open a supporting ticket”
And you will be lucky if you will ever get the answer of the question asked, and even more lucky if you got a reply within 12 hours. Bad thing started with them when I star hitting “max_questions” limit even when my daily visitors was around 200. And it took them a month (40 days) to got it solved.. (Their limit was set on Daily bases as opposed to hourly bases as they claim. Don’t know if it was just me or everyone one same server). You can’t even schedule a corn job properly. Their control panel VDeck allows you to run a job once in 24 hours.
The Only good thing, which perhaps is my luck that the uptime is always 99.9%. (May be I am on a good server) Apparently I renewed my plan when they were running 15GB offer and I was told that my account will get update, but still I am on the old package. Doesn’t matter to me that much as i m waiting for the right time to move..
Well, I will suggest you to find a good host and increase your budget if you want to get that much space & bandwidth. (no good host will ever get you that much space & bw for such a price) Host with them ONLY if you think you will not need support and you will not be using any script causing SQL queries. With “Every day low price” they have gone to “Every day low standard”
Just my $0.2 ..