Promo's for Resellers

[Lesli]

The overall view is really only something that is obtained after you've been handling it for a while. Being told once or doing it once isn't still going to give you the overall picture and neither is a flowchart or cheat-sheet most likely.

Different learning styles prefer information in different formats. So if I can put up a flowchart and it helps even 5% of my client base, that's 5% that have a greater confidence in both their own skillset and in my ability to provide quality support / expertise...and more people who are more likely to refer clients to me as someone who provides superior support and resources. Some people have no use for flowcharts or cheatsheets. Myself, I dislike having only "instructional videos" as a learning tool - it forces me to go at its pace, rather than my own. Each person digests information in their own fashion.

Creating documentation is an investment - same as buying quality hardware, or a billing system that works for your business. Do it intelligently, and maintenance / updates are minimal...and yet the documentation is still usable, even years after it's been created.

 

[IkY0294]

This is a smart idea.

 

[cyberworldhost]

Creating documentation is an investment - same as buying quality hardware, or a billing system that works for your business. Do it intelligently, and maintenance / updates are minimal...and yet the documentation is still usable, even years after it's been created.

Good post and very well put. I really need to focus on my knowledge base a lot more and now come to realize that it is an investment because In the end it will save me time from dealing with clients common questions etc.. And once I get my knowledge base completed If clients ask the questions with are in my knowledge base I will just redirect them to that link. Then they might realize to look there first then to email me.

 

[HighLayer]

How about a free billing system to make their life easier?

 

[lukoBR]

Rule 3.4: Participants may not post or otherwise transmit promotional materials, or any other form of solicitation, except in those forum sections where advertising is expressly permitted.

http://www.hostingdiscussion.com/rules.php

 

[ipodman]

Its hard thing to do.

Like some have said an ebook would be a good way of doing it, if not a funny way. But to an extent its not your problem, but then it is, the better your customers do at reselling hosting, the better you will do with this customer wanting a higher package.

So, I would help out as much as possible in advice terms but draw th eline with any other help.

 

[SenseiSteve]

I think it's best to provide as many different avenues for knowledge base information as possible. In the end, a conference call clears up 99 percent of all issues.

 

[webhost.uk.com]

And besides, experience has shown me time and time again that people cannot, and do not want to read instructions. They would rather have their hand held and be walked through a situation than actually learn how to do it themselves.

Hahaha ..I really agree with you..we can just offer promo offers to reseller and not to there clients..they can accordingly set there prices to make offers to there cleints.

 

[KAOSXXI]

I think that the reseller hosting offer mus ve to be more cheapier to atracct more people.

 

[kvchosting]

Lol, yes you should! Its unfortunate but this kind of thing tends to happen a lot. People just don't realise that until they are selling, the burden of the package cost falls to them.

All I could suggest here is a little blurb in the contract or something that makes it more plain?

Second AbbieRose, Yes, you will have to provide something extra with your current resellers promotion codes. :agree:

 

[jeff-ay]

em...now a days many people look for free!

 

[MalcomR]

em...now a days many people look for free!

Which is kinda odd considering how many good cheap hosts there are.

 

[carlowen]

em...now a days many people look for free!

Certainly, however, they should make sure that free web hosting providers do ask for something in return (as far as I know ).

Also, you cannot expect good quality hosting services from a free web hosting provider which is essential in the hosting industry.

 

[gvocom]

I am 100% with Abbie Rose on that one! But! what about video guides... Check out something like camtasia or cam studio for creating user quides... which can also double up as SEO Content to promote your business. Great video marketing, how to always goes down well.