Overselling?

cpoalmighty said:
Let me ask you something...if your client broke your TOS the first time, What do you do? Do you suspend them immediately and kick them off your network or do you give them a warning?
Click to expand...

We use WHMCS so any client that signs up ticks a box to say they have read and accept TOS. if they dont tick they cant proceeds, as you say its not the hosts fault if they dont read them.

Depending on the breach to what action is taken. If its a serious breach then we terminate without warning.

Minor breaches we will contact client, if no response in 24 hrs we suspend their site (normally this gets their attention). if they are resellers and this fails to get their attention then we will suspend their whole account, so their clients get suspended.
 
easyhostmedia said:
We use WHMCS so any client that signs up ticks a box to say they have read and accept TOS. if they dont tick they cant proceeds, as you say its not the hosts fault if they dont read them.

Depending on the breach to what action is taken. If its a serious breach then we terminate without warning.

Minor breaches we will contact client, if no response in 24 hrs we suspend their site (normally this gets their attention). if they are resellers and this fails to get their attention then we will suspend their whole account, so their clients get suspended.
Click to expand...

EXACTLY...

easyhostmedia said:
so you say to create policies, yet your other comment



implies clients dont have the time to read TOS, which would also include policies
Click to expand...


...so why bring this up when you understood what I meant?:popcorn:
 
frankly speaking, we do also receive enquiry on our service whether we allow overselling anot. But we do not provide it and not recommend it.
 
I like the whole utility/airline company analogy. Although we don't over sell on our production servers, I intend to begin offering budget hosting to clients, focused towards small blogs/developers. In this case, we will oversell, and if a global resource shortage occurs, we can act accordingly, splitting servers/moving clients if need be.

IMO, overselling can be a great cost effective solution for budget clients, BUT, oversold servers should be kept separate from "normal" servers hosting clients who expect a greater QoS. In this way, you essentially get what you pay for.

Sorry to just chime in on this thread, but I wanted to contribute my 2 cents :).
 
LeetHost said:
Well, overselling is basic problem most for most of fail host. They keep their pricing very low and do overselling for covering up their cost.

I am against overselling. Paying a good price is better to stable service and to run a successful business
Click to expand...

LeetHost said:
overselling should not be done in any case because it would lead to future problems.and if someone do so it may lead to loss in its number of customers.so always load a server to a limit,if you dont want any future problems
Click to expand...

Overselling is good, every company does it. If they're not, they need to go back to the drawing board.

Essentially if you are not overselling you are killing your revenues by a huge amount. The average website uses a couple hundred MB at most - take that into account and oversell your resources to a reasonable and managable point.

Unlimited & non-unlimited hosts are overselling, its the nature of web hosting and many other industries.
 
Overselling is not a better idea ... you can opt better one ..... search on google ... wide range of possibilities are here on hosting .
 
Overselling can prove to be fatal down the line. As for the hosters it's looks like and advantage, while customers will look it as a drawback.
 
valley_webuzo said:
Overselling can prove to be fatal down the line. As for the hosters it's looks like and advantage, while customers will look it as a drawback.
Click to expand...

Depends how you manage it. Overselling can also prove to be one factor of a company growing at record rates.

We sell unlimited disk space and bandwidth packages. In 2012 we was recognized by Inc 500 as the 10th fastest IT company in America and the 157th fastest growing company in America, with our ranking having more than doubled since our 2011 awards.

Every year we grow faster and faster, we get more partners and always "what can we do for the customer" is in mind.

Ultimately going unlimited can prove to be fatal if not managed properly, though it can surge your sales if you can manage and handle rapid growth.
 
Overselling should not happen because a company which oversells their space will not be reliable enough for customers and will be facing problems in near future.
But on the other hand, it is a good method for growing web hosts which can not afford to have large space and bandwidth in start, but in the future they can add more space for staying away from any difficulty.
 
hostmanmash said:
Overselling is not a better idea ... you can opt better one ..... search on google ... wide range of possibilities are here on hosting .
Click to expand...
Please share what you'd be searching for on Google, and how you would know those services are not being oversold.
 
@HostUG -
Overselling should not happen because a company which oversells their space will not be reliable enough for customers and will be facing problems in near future. But on the other hand, it is a good method for growing web hosts which can not afford to have large space and bandwidth in start, but in the future they can add more space for staying away from any difficulty.
Click to expand...

Isn't it possible to monitor space and make corrections before the customer ever experiences any issues? The solution doesn't have to be linear.
 
Last edited:
SenseiSteve said:
@HostUG -

Isn't it possible to monitor space and make corrections before the customer ever experiences any issues? The solution doesn't have to be linear.
Click to expand...

Pretty much this. Every user isn't going to consume ALL of their space, ram, etc so proactive monitoring and expansion is better than nothing. Overselling just to oversell isn't always a great idea if you don't have contingencies in place for when people decide to use what they paid for.
 
webmarshals said:
Not going to be an issue. If the space or bandwith seems to be reaching a critical stage, it means you got enough clients and cash. Then you can add more space and bandwidth to your account to keep things going without any issue.
Click to expand...

This is correct. From the point of view of a customer, as long as your alloted resources are available for use, you cannot know whether your server is oversold or not
 
You must log in or register to reply here.

Supporters

Back
Top