My intention was to get some insight into the experiences people have had with Managed hosting services. The idea of Managed hosting can vary from person to person. Some consider managed hosting to mean that they have access to a control panel, some think it specifically means cPanel, others find that they must have automated software installation like wordpress, drupal, ect. while others are happy with just a web interface to file management so they don't have to mess with FTP.
I had hoped to get some industry sharing on this topic since this community includes both customers and providers of managed hosting.