I have to agree with Collabora. Getting something free whether it be through another purchase or someone handing stuff out is still free. If I go to a store and buy something and because I bought that item I get something else free, it is still free. It is free in the sense that "I" did not have to pay for it. So, using the example above, buying a dedi and getting a VPS free means I got a free vps. Business expenses, gas to get there, etc. should not factor in.
Just my 2 cents.
I fully agree with this. When customer does not pay for something - he gets it free.
However, the real question is this - is Collabora's $100 dedi really worth these $100?
If that dedi is really worth these $100, and Collabora loses $10 by giving that additional VPS free - it is an act of kindness, great for the customer... but least likely to happen in real world, as we all have to gain profit.
Maybe it is worth only $50 (for example, no accuses), so provider's margin is $50 and he can include that free VPS with no harm for himself. Therefore, customer still pays for that VPS. Actually, he pays 5 times more than the real cost is.
Unfortunately, this is the way most providers work. Business expenses do count, gas on travel - no. The difference between all providers is only the sum they overcharge. Some overcharge only 10% and gain profit by numbers. Some overcharge about 100%, because they have less customers, have to maximize profit from each client and promise "free" features which are not free.
No offense, simply business. That is the point of my posts. We all do business our ways. I do not judge anyone and do not like anyone else doing it.