SolidShellSecur
New member
How many hours per day do you work and what do you do for your job?
Do the math, only leaves time to sleep!
a lot of hosts are now using "24/7 live support" which means a human support agent is available 24/7 and plain "24/7 support" which means they have a comprensive FAQ/Knowledgebase etc. available 24/7.
Yes that's true and we as provider have the responsibility to work much harder to make hosting business more easier and reliable.
Paul who says you are allowed to sleep
I am usually at my PC from 8am till midnight/1am, most days, but if a client has an issue i am well prepared to say up untill its sorted.
the longest i have worked in a row is 74 hours (i dont recommend this)
I work till I get tired
I do around 40 hours work.
.24/7 Web hosting support
Customer support is very important to us and we are proud at the level of support that we provide to our clients. Providing you with 24/7 support for your web hosting account gives you total piece of mind that there is always someone ready to help when you need it, if you ever need assistance please feel free to contact us
so how can you offer
.
if you only work 40 hours.
That doesn't necessarily mean that a user isn't available 24/7 to tackle client issues. It could be 40 cumulative hours per week.
You guys doing 80 hours a week are crazy
I do around 40 hours work myself, the rest of the time is for enjoying life and spending time with my family.