How do you do your payments?

Well, paypal is the payment gateway used by the majority of webhost. Money orders are fine and used by some webhosts as well. For me, if someone wishes to pay that way it is normally upon request..if not paypal and alertpay are used. Hope that answered everything.

:)
 
The payments that we receive are mainly credit card (visa & mastercard) and about 15% are paid using PayPal. We have less than 1% paying with a standard check.
 
Yea I like paying threw money order, I dont have a bank account and dont use paypal its not verfied...
 
Yes, I see how its good to pay.
I dont have a bank acc. Soon I will and I cant wait till then so that then I can pay threw paypal.
 
handsonhosting said:
The payments that we receive are mainly credit card (visa & mastercard) and about 15% are paid using PayPal. We have less than 1% paying with a standard check.
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handsonhosting, since you're so precise, I'm curious. Roughly how many customers do you have? Hundreds? Thousands?
 
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webfreak08 said:
handsonhosting, since you're so precise, I'm curious. Roughly how many customers do you have? Hundreds? Thousands?
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Hey WebFreak - we're in the thousands. We've been in the hosting business (publicly) since 1998. We've been doing this since 1994 however, but back then it was only for web design clients that we designed sites for. What's nice about our particular company is that most of our customers have more than one hosting account - many with 4 or 5 packages each. Due to this, customer retention is very important as losing ONE customer means losing multiple accounts (and their referrals).

We're almost 90% referral based business. We have run a few advertising campaigns in the past, but it's our customers that tell others about us which helps our business grow.
 
handsonhosting said:
Hey WebFreak - we're in the thousands. We've been in the hosting business (publicly) since 1998. We've been doing this since 1994 however, but back then it was only for web design clients that we designed sites for. What's nice about our particular company is that most of our customers have more than one hosting account - many with 4 or 5 packages each. Due to this, customer retention is very important as losing ONE customer means losing multiple accounts (and their referrals).

We're almost 90% referral based business. We have run a few advertising campaigns in the past, but it's our customers that tell others about us which helps our business grow.
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Wow...
Are you registered like a company like corp.?
 
Yes. We are a California Company registered as a Nevada LLC.

Unless you want to be personally liable if a client brings you to court, an LLC is what you'll want to do once you have the money. There are some things where you would still be personally liable (such as neglegence etc), but for the most part, the LLC is it's own entitiy that will protect you.

Need more info - lets open a new thread so this one doesn't get too far off topic.
 
We PREFER to use Google Checkout. They are just as secure if not more secure than paypal and they cost cost less per transaction.

Paypal has been a source of much aggravation, we've seen subscription cancellation notices that were bogus. When we contacted our clients they were adamant that they did not issues any cancellation. Yet, we received email from PayPal to that effect.

We also take company checks, those require a Purchase Order. In the event that we do not receive the check we simply suspend the account until they pay and the check clears. We offer this to our Business accounts ONLY.
 
Paypal and 2co. I prefer paypal because it's much faster and a lot more convenient than others I've used before. Money orders seem too troublesome?
 
PayPal is the best company to use, they work with the merchant not against the merchant.

2co.com is pretty standard in the industry but I refuse to use they because they work against the merchant. If a person pays for hosting yearly and he wants to cancel 6 months down the road, he simply calls 2co and says I have not been getting service for last 2 months and they refund him.

Leaving you standing there with your pants down.
 
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