4D Hosting
New member
Location, Reliability, Cost, Support.
Location, Reliability, Cost, Support.
Very good answer, you can add a coin and it is complete.
The problem with "Reliability" is that you don't know until you are there and same for "Support. I never trusted reviews, never.
Regards
Some questions to ponder when selecting a data center:
- What types of security policies do they have in place?
- What is their power availability and history of outages?
- What cooling scheme do they employ?
- How do they monitor security and network health?
- What alerts do they have in place? (fire, smoke, moisture?)
- What are the prices of their services, including hands on?
- What is their SLA?
- Do they offer dedicated ports?
- Who are their upstream providers?
- Do they test their backup generators?
- Do they offer A/B power?
- Do they offer livechat support?
- Do they have 800 phone support?
- Do you feel comfortable communicating with their sales and support staff?
- Do they offer BGP?
- Is their center accessible?
- Are they growing?
- How quick do they respond to support tickets?
- How do they handle DDOS attacks?
- Do they post network status?
- What types of cabinets do they offer?
- Can you customize power to your requirements?
- What is their policy on additional IP's?
- Do they offer KVM services? Crash carts?
- Do they offer managed backups?
- Do they offer cross connects?