easyhostmedia
Well-known member
true, but the fact remains google are untrustworthy as they reuse to do anything about the fraudster who did this, which in my books means that the fraudster is google themselves.
Google are 100% untrustworthy.
- Thread starter easyhostmedia
- Start date
true, but the fact remains google are untrustworthy as they reuse to do anything about the fraudster who did this, which in my books means that the fraudster is google themselves.
easyhostmedia
Well-known member
latest reply from google
easyhostmedia
Well-known member
My gmail account is not being impersonated, so therefore Internet Crime Complaint Center (www.ic3.gov) cant do anything. this is clearly a gmail user that google has accepted as a verified owner of a domain without doing any check. Theft of a service is a criminal offence and gopgle are acting as part of this theft by doing nothing to the account who did this.
HostLeet
Active member
Well, according to Google it will "Improve your site's visibility in Google search results". Anything helps!
:thumbup:From their landing page:
Based from what Google has stated thus far, it appears as though they are under the impression that you are contacting them regarding the use of a Gmail user.
Did you specifically inform them that an unauthorized account has your domain name verified under their webmaster account?
How direct / precise was your initial message? Could they have simply misread?
Google is a very trustworthy company, and I'd actually praise their hesitation here, as if they were to simply remove a domain from a specific webmaster account based on someone elses request, it would certainly open up quite a few security issues.
This is likely a form of miscommunication.
Did you specifically inform them that an unauthorized account has your domain name verified under their webmaster account?
How direct / precise was your initial message? Could they have simply misread?
Google is a very trustworthy company, and I'd actually praise their hesitation here, as if they were to simply remove a domain from a specific webmaster account based on someone elses request, it would certainly open up quite a few security issues.
This is likely a form of miscommunication.
easyhostmedia
Well-known member
no miscommuncation , i was very clear is stating that one of my sites in my gmail account was verified under a different gmail email address that has nothing to do with me. It is google that does not care and thinks it is up to me to contact this scammer as they wont do anything about it.
This truly does seem like an act of miscommunication on your behalf. Google is not in any way a fraudulent company, nor do they purposely mislead or 'scam' their users.
From my understanding, Google is under the impression that your problem is related to their Gmail service, which it is not.
Quite simply, you tried to add a domain name to your Google Webmaster account, but received an error as that domain had already been added and verified by another webmaster user well over a year ago.
If that is correct, then you will need to request for Google to change the ownership of your domain name, or to allow for you to verify that you are in fact the owner of the domain in question by uploading an HTML document to the website hosted at your domain. (although, there's a chance they'll request for you to change something from your domain registrar, as to confirm that the domain wasn't hijacked)
As for how this problem could have occurred? There's two possible reasons.
1. The website that you host at your domain was compromised, allowing the outside party to verify the ownership of the domain by uploading a document to your web server. (you said this was unlikely, though)
2. The domain name in question was previously registered by the other Webmaster user in a legal and legitimate way, but had later expired, allowing for you to register it yourself.
Since you've stated you had not been compromised, the domain expiry is the only other logical explanation here, albeit even that is fairly unlikely.
This problem can be resolved if you properly explain your situation to Google. Note that Gmail is not a part of the Webmaster Tools service, so please be sure to specifically specify Webmaster Tools when requesting for the domain to be re-verified.
Hope you get everything sorted out.
From my understanding, Google is under the impression that your problem is related to their Gmail service, which it is not.
Quite simply, you tried to add a domain name to your Google Webmaster account, but received an error as that domain had already been added and verified by another webmaster user well over a year ago.
If that is correct, then you will need to request for Google to change the ownership of your domain name, or to allow for you to verify that you are in fact the owner of the domain in question by uploading an HTML document to the website hosted at your domain. (although, there's a chance they'll request for you to change something from your domain registrar, as to confirm that the domain wasn't hijacked)
As for how this problem could have occurred? There's two possible reasons.
1. The website that you host at your domain was compromised, allowing the outside party to verify the ownership of the domain by uploading a document to your web server. (you said this was unlikely, though)
2. The domain name in question was previously registered by the other Webmaster user in a legal and legitimate way, but had later expired, allowing for you to register it yourself.
Since you've stated you had not been compromised, the domain expiry is the only other logical explanation here, albeit even that is fairly unlikely.
This problem can be resolved if you properly explain your situation to Google. Note that Gmail is not a part of the Webmaster Tools service, so please be sure to specifically specify Webmaster Tools when requesting for the domain to be re-verified.
Hope you get everything sorted out.
easyhostmedia
Well-known member
This truly does seem like an act of miscommunication on your behalf. Google is not in any way a fraudulent company, nor do they purposely mislead or 'scam' their users.
From my understanding, Google is under the impression that your problem is related to their Gmail service, which it is not.
Quite simply, you tried to add a domain name to your Google Webmaster account, but received an error as that domain had already been added and verified by another webmaster user well over a year ago.
If that is correct, then you will need to request for Google to change the ownership of your domain name, or to allow for you to verify that you are in fact the owner of the domain in question by uploading an HTML document to the website hosted at your domain. (although, there's a chance they'll request for you to change something from your domain registrar, as to confirm that the domain wasn't hijacked)
As for how this problem could have occurred? There's two possible reasons.
1. The website that you host at your domain was compromised, allowing the outside party to verify the ownership of the domain by uploading a document to your web server. (you said this was unlikely, though)
2. The domain name in question was previously registered by the other Webmaster user in a legal and legitimate way, but had later expired, allowing for you to register it yourself.
Since you've stated you had not been compromised, the domain expiry is the only other logical explanation here, albeit even that is fairly unlikely.
This problem can be resolved if you properly explain your situation to Google. Note that Gmail is not a part of the Webmaster Tools service, so please be sure to specifically specify Webmaster Tools when requesting for the domain to be re-verified.
Hope you get everything sorted out.
No the domain has been in my webmaster account ever since i registered it with me as the verified owner. then for some reason Google NOT ME allowed someone with the gmail address wizzwe3@gmail.com to state and verify they are the owners of the domain, through HTML verification, which no access has been made to and any HTML file to my site files for the domain, so this is an issue with Google and no misunderstanding on my part.
Alright, let me see if I understand this properly.
You're essentially saying that Google purposely went in to your Webmaster account and maliciously modified the domain verification so it appeared to be verified by another user entirely?
Is that correct?
Honestly, something just doesn't add up with your story.
Last edited:
easyhostmedia
Well-known member
No , what i am saying someone else with a gmail (GOOGLE) address was able to verify one of my domains in my webmaster account and google are not willing to do anything about this
so read threads fully before starting an argument
I wasn't trying to start an argument, and actually did read the thread fully.
I still believe something's up, though. Google wouldn't simply let an external account verify an already verified domain without access to the same web server. That just doesn't make any sense.
easyhostmedia
Well-known member
That I agree with, my upstream provider check my site files and the deep server logs going back to when this happened and not outside access to site and no other HTML file added to my site. Google should be at least trying to work with me to figure this out rather than just say tough contact the other person as we are not going to take action against them. I did using my Yahoo account email this other gmail account and as expected then have not replied, which if you were the scammer would you reply. ( i suspect the gmail account was set up to do this and is unchecked)
What about your domain name provider? Could it be possible that the spammer/hacker temporarily modified the DNS so it directed the domain to his/hers web server, to which he/she could easily upload the verification file?
That's a stretch, sure. However, I just cannot imagine any other way for the person to have used the HTML verification function without any kind of access to your server itself. (other than having your host lie regarding the integrity of their network, which is unlikely)
Also, what possible reason would this person have to link your domain with his account? It isn't like he can do much with your domain. (webmasters is mostly a statistical tool that enhances your appearance online)
Either way, I wish you the best of luck getting everything sorted out.
easyhostmedia
Well-known member
i checked all that and nothing was changed at the registrar. yes in my account it stated it was done by HTML verification but server logs etc dont show any of this, so google should be trying to help figure this out as what if their own system has been compromised, and they just tell users what they told me.
easyhostmedia
Well-known member
Old thread, but true. So far that gmail user had not replied to my emails sent, which is what i expected as if anyone trying to take control of your domains is ever going to reply to you if you email them.
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