Name and URL of hosting company: Galaxy Webhost (http://www.galaxy-webhost.com/)
Hosted URL(s): www.value-hostingz.com
Description of service(s) used: reseller hosting (Medium plan).
How long have you been using the service(s): 4 months
Detailed review: Their account setup was quick. This server and websites respond quick. I'm not overly impressed though due to their uptime(will explain more at this end). Their support stinks also.
Pros: They offer a dedicated IP, Client Exec, and/or WHMCs free
Cons: Their support takes hours to reply. Uptime not the best either, Look below for explanation
Would you recommend this company to your best friend? No
I've been with them 4 months and the last two month I have had downtime twice. The first time it was just my site so I sent in a ticket. It took them 6 hours to reply and the site was back up by then and tried saying it wasn't down..
I replied with a 3rd party uptime monitor stats showing my downtime and such and 4 hours later got a reply that their firewall banned their IP and downtime was only 39 minutes.
Also, do NOT trust webhostingstuff uptime. With that 6 hours downtime, it still shows 100% uptime.
Best regards,
Jerry
Hosted URL(s): www.value-hostingz.com
Description of service(s) used: reseller hosting (Medium plan).
How long have you been using the service(s): 4 months
Detailed review: Their account setup was quick. This server and websites respond quick. I'm not overly impressed though due to their uptime(will explain more at this end). Their support stinks also.
Pros: They offer a dedicated IP, Client Exec, and/or WHMCs free
Cons: Their support takes hours to reply. Uptime not the best either, Look below for explanation
Would you recommend this company to your best friend? No
I've been with them 4 months and the last two month I have had downtime twice. The first time it was just my site so I sent in a ticket. It took them 6 hours to reply and the site was back up by then and tried saying it wasn't down..
I replied with a 3rd party uptime monitor stats showing my downtime and such and 4 hours later got a reply that their firewall banned their IP and downtime was only 39 minutes.
Also, do NOT trust webhostingstuff uptime. With that 6 hours downtime, it still shows 100% uptime.
Best regards,
Jerry