VerdinaNET
New member
What do you think are most important features for fast and reliable connection ?
Multiple providers, 10G+ port connections to them with solid networking hardware properly setup, proper fiber with the proper connectiors, route optimizing, using network hardware that works together properly, and if possible at your location try to add peering through an exchange.
Can you explain little bit more about the peering through an exchange ?
You can request to have peering exchange with the ISP that near your place so the connectivity between your network and the data center will be connected directly and the hop max will be only 2-3 hops.
Besides that, if there is any internet exchange available in your country such as MYIX, SGIX, HKIX and etc, you may requested to join in and do the direct peering in this IX community as well.
A word of caution about number of providers on-net in the facility. I'm aware of one facility that advertised providers on-net that were not there. Don't know if that's the same now. Always verify. Also check to verify that they have level 3 techs on call.
Sensei what do you mean for level 3 support ?
A majority of data centers do NOT have fully qualified engineers on-site overnight. In fact, many don't even have a soul on-site overnight.
Companies who operate several facilities like CoreSite, for example, have central monitoring of all their facilities and there are engineers 'on-call' in the event of emergency.
The reason for this? A lot of things can be maintained remotely now too. Switches can be managed remotely, servers can be managed remotely, power control units can be managed remotely. There's no need in many circumstances to have someone.
Some facilities have fully qualified engineers readily available and on-site 24/7/365. Just because they advertise 24/7 support, doesn't mean that someone is on-site.
Can someone explain little about pci and hipaa compliance ?
Sure.
I have good knowledge of both, more so the latter.
PCI is a set of rules & regulations that must be adhered to in order to maintain standards for the storage and processing of credit card information. You can NOT do so by law without being PCI compliant. That's a basic summary of it).
On the flipside, you have HIPPA which is for the safe storing of medical information. I've done business with many healthcare businesses over the years and HIPPA is a must-have for any data center business wishing to target this industry. There are certain centers who specialise in this industry in particular and employ people to maintain those standards.
It's all about protecting vulnerable information at the end of the day and if you wish to deal with businesses in that realm, then you need to maintain those standards, by law.