could be the end of the "Unlimited" marketing gimmick

Collabora said:
In my dealings with people its the hosts that are more confused than the consumer. The consumer, reads the hosting plan and sees unlimited this, unlimited that. The hosts we find here take that beyond what is presented in the hosting plan and thereby confuse the matter.
Click to expand...

I think we're all to blame, honestly. Providers offering unlimited hosting packages aren't doing enough to inform the average consumer as to what it is they're actually getting, making it easy for others to confuse them into thinking unlimited packages are unrealistic or impossible.

As for the hosts? I doubt they're purposely trying to spread misinformation around. Odds are, they're just unaware of how unlimited networks operate.

Yes, there's some providers on here that are biased, and will never accept that unlimited is the removal of software quotas, rather than hardware quotas. They'll continue to reuse the same argument again and again, in the hopes that their false information is accepted as truth. No matter how anyone tries to explain it to them, whether it's using hard facts and statistics, or analogies with real world properties. They've closed their mind off years ago, and won't accept anything that goes against their practices.

There's nothing wrong with that. Just let them do what they do. Clearly it's working for them.


Collabora said:
The problem the so-called unlimited host faces is that they are sort of stuck describing their hosting within the conventional framework of the typical series of quota-based, multi-tiered hosting plans. If anyone has a suggestion on alternative ways to present a hosting plan, that would be pleasing and understandable by consumer I am ready to listen.
Click to expand...

I just explained it to a friend of mine, who knows absolutely nothing about how hosts operate.
I simply explained how there's two types of limitations; software, and hardware. Unlimited is simply the removal of software limits, while hardware limits remain unchanged. He understood the concept instantly.
 
Sidular said:
I just explained it to a friend of mine, who knows absolutely nothing about how hosts operate.
I simply explained how there's two types of limitations; software, and hardware. Unlimited is simply the removal of software limits, while hardware limits remain unchanged. He understood the concept instantly.
Click to expand...

Oh yes, I am not surprised laymen and customers understand. I've supported thousands, maybe tens of thousands of users face-to-face/brick-and-mortar over the last 20 years. They get it when its explained
 
Last edited:
RDOServers said:
But yet you said yourself, that you do in fact impose limits.

You just use your TOS to do so.
Click to expand...

That is correct, just like other hosts do in addition to the other limits in the quota-based hosting plans. Both have to maintain the integrity of the shared hosting environment no matter what is offered in the hosting plan. Customers understand this. There is no reason for them to believe that by offering unlimited disk space and bw, etc that unlimited cpu, ram, inodes, i/o go with that, and I have never met (or read) one that did. Or if they mistakenly do its easily explained.

I do have to give you kudos. Your hosting plans are consistent with what you say here and I do appreciate that. Its like a breath of fresh air.
 
Last edited:
RDOServers said:
You can sell "unlimited" hosting [plans], and it will work fine for 99% of your customers....
Click to expand...

But doesn't the same hold true for selling "limited" hosting plans? I am 100% certain that if you polled hosts that you will find that hosting plans with specified limits don't work for a small percentage of customers for the very same reasons -- namely the site is interfering with the stability and integrity of the shared hosting environment.

Why is it ok for the host with a limited plan not to fulfill the promises of his/her hosting plan under these conditions but not ok for the host with an unlimited plan?
 
How is unmetered misleading?

Collabora said:
They can always change the name to "unmetered" like the misleading and/or shadier hosts do
Click to expand...

How is unmetered misleading or shady?
ALL our servers are connected to a 100meg cable, not oversold and our bandwidth is stated as "unmetered" in our terms and some ads. When we have a gig connection and connect the servers to a 100 meg, there is no need to monitor except for statistics.
We make a policy of NOT lying to or misleading our clients and we never get around this with confusion or double talk.
In our case, unlimited would be a lie.
 
nexxterra said:
How is unmetered misleading or shady?
Click to expand...

It is when its used as a substitute for the word "unlimited" in a shared hosting plan (check the hosting plans of OP). For bandwidth, it makes sense for a vps or dedicated server only.

I also wrote a couple posts later:

Collabora said:
So many hosts here puff their chests and claim "there is no such thing as unlimited" but have no qualms about offering unlimited email, unlimited databases, unlimited domains, etc....Now they try to disguise it as "unmetered" lest they reveal their hypocrisy. Don't they know there is no such thing as unmetered hard drives? There is not even any such thing as a metered one! :uhh:
Click to expand...

What's next? Unmetered subdomain pointers?
 
Last edited:
RDOServers said:
As to your argument that the physical hardware is irrelevant, let me ask you, can I host a single website on your shared account, and use 10TB of space?
If it's low traffic, it won't hit your IOPS/RAM/CPU limit.
If all files are available to the public, it won't violate your no file sharing policy.
If none of it is copyrighted, warez, porn, etc it wouldn't violate your fair use policy.

(although all of the limits above, are in fact limits, therefore it couldn't be unlimited if any of those are enforced)

So, would you allow this?
Click to expand...

Collabora said:
Under the terms you listed, yes. However, your list is incomplete. My terms also include 100% linkage and that the primary purpose of the "site" is not to use disk space or bw.
Click to expand...

So many limitations on an unlimited plan...

Why?
 
Collabora said:
I'll assume you read the posts before that one and say: There aren't any in the hosting plan -- that's the point.
Click to expand...

I read the posts. As most consumers, I read the offers/plans and not the TOS, so if I were to host the site similar to the one RDOServers described, my account would have been suspended.

So the question still stands: why limit unlimited plans with so many different conditions?
 
easyhostmedia said:
so if a site does not use disc space or b/w then how can it exist
Click to expand...

It can't, but then again I never said a site cannot use disk space. What I actually said is the same thing you say in your TOS:

"Under no circumstance may our clients use their Niceday Hosting account as file storage... "

Does this mean if I upload a file to your 3GB plan and just store it there for a while I'll be kicked off? Certainly you don't misinterpret your own stuff too.

"...any of The Easyhost Media Group services cannot and will not drive a website that focuses on downloads..."

When I wrote
that the primary purpose of the "site" is not to use disk space or bw"
Click to expand...
I thought it would be obvious to another host what that means

If specifying limits in a hosting plan is some sort of holy grail, then why do you need these additional "hidden" limits? If limits like these keep people from using a physically unlimited amount of disk space can't it also keep people from using the disk space specified in a limited hosting plan?
 
Last edited:
Collabora said:
It can't, but then again I never said a site cannot use disk space. What I actually said is the same thing you say in your TOS:

"Under no circumstance may our clients use their Niceday Hosting account as file storage... "

Does this mean if I upload a file to your 3GB plan and just store it there for a while I'll be kicked off? Certainly you don't misinterpret your own stuff too.

"...any of The Easyhost Media Group services cannot and will not drive a website that focuses on downloads..."

If specifying limits in a hosting plan is some sort of holy grail, then why do you need these additional "hidden" limits? If limits like these keep people from using a physically unlimited amount of disk space can't it also keep people from using the disk space specified in a limited hosting plan?
Click to expand...
These are set because we offer HOSTING plans and not BACKUP or STORAGE plans.
Just like you get some hosts that just specialise in Backups and Storage plans.

they are not hidden limits, they are fully explained. And yes if we found you were using one of our plans to store files you would be terminated as per our TOS.
this has nothing to do with Unlimited or Limited offerings. it is to do with what type of services we provide
 
Artashes said:
I read the posts. As most consumers, I read the offers/plans and not the TOS, so if I were to host the site similar to the one RDOServers described, my account would have been suspended.

So the question still stands: why limit unlimited plans with so many different conditions?
Click to expand...

They are no different then the additional limits in a limited host's TOS. If its true what you say about the consumer then they don't read the other limited hosts' TOS either. They also can be suspended for exceeding limits not listed in the hosting plan without using what is promised. (Funny thing is, when that happens, the limited host blames the customer for not reading)

There are lots of reasons why sites get suspended, RSOServers' example is not one of them.
.
.
.
 
Last edited:
easyhostmedia said:
These are set because we offer HOSTING plans and not BACKUP or STORAGE plans.
...And yes if we found you were using one of our plans to store files you would be terminated as per our TOS.
this has nothing to do with Unlimited or Limited offerings. it is to do with what type of services we provide
Click to expand...

I know why they are set. I was just illustrating your hypocrisy without calling you a hypocrite. I'll give you a chance to save yourself: When I say in a post "a site who's primary purpose is to use disk space and bw" why does that not mean the same thing as when you say it?

Why can't I have the same terms? It has to do "with the type of services we provide" too. Especially since you (correctly) admit "this has nothing to do with Unlimited or Limited offerings."
.
.
.
 
Last edited:
Collabora said:
I know why they are set. I was just illustrating your hypocrisy without calling you a hypocrite. I'll give you a chance to save yourself: When I say in a post "a site who's primary purpose is to use disk space and bw" why does that not mean the same thing as when you say it?

Why can't I have the same terms? It has to do "with the type of services we provide" too. Especially since you (correctly) admit "this has nothing to do with Unlimited or Limited offerings."
.
.
.
Click to expand...

anyone can have anything as long as you explain it somewhere. no matter hardware/software etc. They all have a limit to what they can do without failing.
 
There will some troubles happened some day,when more and more clients abuse unlimited webhosting. At last,their websites would be down.
 
You must log in or register to reply here.

Supporters

Back
Top