Choosing A Hosting Plan

GCJHOSTING said:
That is 100% what people are going to do, if they don't know what they need, they will create a ticket and ask does you hosting do a b and c and you then reply yes or no. Then they will ask what package they will need. :agree:
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You are right but by talking to clients you are able to read their minds in terms of expectations and advise appropriately. Its important that you do not only answer clients questions but also ask the client questions that make you better understand the technicality of what they are looking for. Without that you cant offer then a service they love unless its accidentally derived
 
Collabora said:
Its not dishonest to convince a customer that contacts me to go with my Plan A even though your Plan A may be half the cost with half the resources and that is all they need. Is it?
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I do agree. It's not so much about the resources and cost as it is about the perception of value. If prospects know, like and trust one provider over another, they'll more than likely go with them. Branding is a big part of that strategy.
 
Collabora said:
Its not dishonest to convince a customer that contacts me to go with my Plan A even though your Plan A may be half the cost with half the resources and that is all they need. Is it?
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Its dishonest if you know that your Plan B which coasts $2 can do the job the client is describing BUT you advise the client to go with your Plan A that goes for higher and in the process the client pays for resources they do not need. That is stealing from the client because they are ignorant.
 
GCJHOSTING said:
I agree with you on that, not everyone is out to rip people off, I am a honest guy and would give them a honest answer to what plan they need. :rolleyes2
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It finally pays off. Over charging a client for resources they do not need will only work in the short time. Another knowledgeable person will open their eyes sooner and they will leave you.
 
Collabora said:
...Another option, one that I prefer and use is a dedicated email server on a different network than the web server.
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jkateega said:
Its a great option [ a dedicated server for email. ed] but again a client who is starting with shared hosting will hardly think of this option and in many cases wont even afford it. They want something "simple" and reasonably priced.
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You misunderstood me. I was referring to a server dedicated to the purpose of email service, not dedicated to the customer.
 
Collabora said:
Its not dishonest to convince a customer that contacts me to go with my Plan A even though your Plan A may be half the cost with half the resources and that is all they need. Is it?
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But if they need plan B why would you tell them to go with plan A that makes no sense. :shocked: I actually don't understand were your coming from with that statement.
 
GCJHOSTING said:
But if they need plan B why would you tell them to go with plan A that makes no sense. :shocked: I actually don't understand were your coming from with that statement.
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Well he is coming from A fetches the host more money than B so the host is going to be try and push clients that contact him to A even when he knows for sure all they need if B. :devil:
 
it all depends if it is shared hosting when Plan A may be fine, so you sell the client Plan A, but if the clients was a reseller account, so they can resell plans, then upselling or recommending Plan B s the best option, so this gives the clients more resources for them to create plans to resell.

I recently had a reseller cancel his account as he only had 2 clients and decided he had no time to continue, so i contacted both his clients with his permission to see if i could offer them hosting and out of the 2 only 1 asked me for pricing and i could have sold them a high plan, but i just sold them a very basic 1GB plan as this was enough for them at £21 year. after they took this out they asked for me to look after their site such as upload any images etc. so i gave them a quote per job or a monthly cost, so they can decided which way they want to go. i could have easily stated it would be say £20 a month, but then they would be paying for me doing nothing most months.
 
GCJHOSTING said:
But if they need plan B why would you tell them to go with plan A that makes no sense. :shocked: I actually don't understand were your coming from with that statement.
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In my post, Plan A from either of two hosts would have enough resources to host the site. But, Plan A from Host 1 has fewer resources at a lower price, Plan A from Host 2 more resources at a higher price. The question given to me was: Is it dishonest for a host to talk customer into a higher plan than needed. My answer was no, if the host in question is Host 2 -- he/she is under no moral obligation to send customer to Host 1 (or is she/he?).

Here is my actjual response that put things into context:

Collabora said:
Its not dishonest to convince a customer that contacts me to go with my Plan A even though your Plan A may be half the cost with half the resources and that is all they need. Is it?
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Note, I never mentioned a Plan B. Plan B was brought in by other members as an attempt to refute something I never wrote.
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Collabora said:
In my post, Plan A from either of two hosts would have enough resources to host the site. But, Plan A from Host 1 has fewer resources at a lower price, Plan A from Host 2 more resources at a higher price. The question given to me was: Is it dishonest for a host to talk customer into a higher plan than needed. My answer was no, if the host in question is Host 2 -- he/she is under no moral obligation to send customer to Host 1 (or is she/he?).

Here is my actjual response that put things into context:



Note, I never mentioned a Plan B. Plan B was brought in by other members as an attempt to refute something I never wrote.
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I was not trying to prove you wrong, I was asking what you meant by your statement. :agree:
 
I would focus more on the company you feel comfortable with. A long history with 24/7 phone and chat support.
 
I wouldn't worry so much about phone and/or chat support as there are many fine web hosting companies out there that give great email support 24/7/365.
 
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