Alex - A2 Hosting
Active member
Can other hosts beat free and the owner of the company answers all sales and support requests?
Yes, simply by providing support 24/7. I think you'll find customers don't really care who they are talking to as long as their issue or question is addressed in a timely manner. I can guarantee you a customer would prefer to deal with a support rep then and there instead of having to wait for the owner to wake up and see their message.
I'm developing an affiliate program that will allow clients to have the opportunity to earn their hosting bill.
We do as well. It is a great way to gain new customers. Quick tip, there are platforms that can do this for you already. Your time is probably worth more than the time to build and maintain your own application. Good luck!