any hosts with real 24/7 support?

[vincent]

A ot of them do that...

From my experience I know at least 2 hosts that do have Real 24/7 email/online support:

www.icdsoft.com

and

www.hostforweb.com

ICDSoft are faster in replying though.

The competition in the business is so high that 24/7 support is more than a must these days

 

[Bill-zilonhost]

I know from personal experience there are companies who offer true 24/7 support.

 

[server38]

Bill, you should know better than bring up old topics, especially when you have no new information to add.

 

[niyogi]

Poor Bill needs a way to advertise and increase post counts. :-D

Roj

 

[Equinox]

I've had experience with many hosts who claim to offer 24/7 support, but are in fact never there. The worst part is, they still leave their Live Chat facility online so that you can sit there and wait for up to 6 hourse before you get a "Welcome to @@@@@@.com. How can I help you?"
Its appauling and is definitely enough to put me off right away. Either you have the resources to offer 24/7 support or you shouldn't be advertising it. And for goodness sake, enable the ticket system if there is no-one there to provide 24/7 support!

Regards,
~Equinox

 

[webfreak08]

Old topic. Thread closed.