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Phone support - How important is it in the hosting industry
If the consultants are not properly qualified then indeed telephone contact may not necessarily yield the desired results. However, we believe that if a company offers such contact it should properly train its consultants so that customers can talk to professionals and get a good impression of...- netartcom
- Post #24
- Forum: Customer Service and Support Issues
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Phone support - How important is it in the hosting industry
The availability of 24/7 phone support is a cornerstone for companies that care about customer comfort. Offering 24/7 support ensures that customers can get help at any time, even outside regular business hours. This can be especially valuable for companies that operate internationally or have...- netartcom
- Post #19
- Forum: Customer Service and Support Issues
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