easyhostmedia
Well-known member
Beware of the 123-reg scam.
I have several domains with them and one of the domains was due for renewal on 14th June 2014 and set to manual renew. this was registered and always manually renewed for for a 2 year period.
but yesterday i get a message the domain has been renewed for 1 year. i immediately contacted them to find out what they were playing at. this morning i get a phone all from one of their advisors apologising and stating he would refund me so i can manually renew correctly. fin i thought then i get this email
well i blew my top as it was them that messed up and i told them tough they are not getting anything from me so i demand access to my domains so i can move elsewhere. they refused so i called nominet and within an hour of my phone call to nominet my 123-reg account was unsuspended.
Great now i can start to move my domains . WRONG. now 123-reg are demanding £9.99 + VAT (£11.99) to change the IPS tag per domain. even though .uk domains are free transfers
I have several domains with them and one of the domains was due for renewal on 14th June 2014 and set to manual renew. this was registered and always manually renewed for for a 2 year period.
but yesterday i get a message the domain has been renewed for 1 year. i immediately contacted them to find out what they were playing at. this morning i get a phone all from one of their advisors apologising and stating he would refund me so i can manually renew correctly. fin i thought then i get this email
Dear Sir/Madam,
We write in relation to 123-reg invoice ********, amount 5.99 pounds.
As the amount in question is no longer in our account, the service(s) in question are currently due to be paid.
This being given, we wish to inform you that your 123-reg account has just been suspended. In order for the suspension to be lifted, an administrative fee of £12.50 will have to be paid.
If the claimed invoice will not be re-paid in term of 14 days, by opting to pay using a different payment method, 123-reg will be entitled to permanently remove the outstanding service(s) from your account as per the terms and conditions you agreed to upon creation of your 123-reg account.
If the invoice is in regards to a domain name, the payment must be re-settled within a maximum of 4 days otherwise they will be deleted permanently, due to the nature of these services and the way our registries are managing them.
Should you still require the outstanding service(s) or you have any questions regarding the above, please don’t hesitate contacting us by replying to this e-mail.
Kind regards,
Marius
123-reg
well i blew my top as it was them that messed up and i told them tough they are not getting anything from me so i demand access to my domains so i can move elsewhere. they refused so i called nominet and within an hour of my phone call to nominet my 123-reg account was unsuspended.
Great now i can start to move my domains . WRONG. now 123-reg are demanding £9.99 + VAT (£11.99) to change the IPS tag per domain. even though .uk domains are free transfers